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| Entreprise: |
Headhunters |
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| Intitulé: |
Inside sales executive |
| Secteur Emploi: |
Commercial/Ventes |
| Localisation de l'emploi: |
Dubai - Emirats Arabes Unis |
| Ref.Emploi Numéros à conserver: |
hh/isem06 |
| Description: |
(Moroccon, telesales), Dubai based
Inside Sales Executive
Job Profile
• Tele-account management of the organization’s MidMarket customers to develop quality sales opportunities (through inbound and outbound contact) and grow revenue
• Maintains a breadth of interaction across all dedicated accounts but ability to focus engagement on the high-revenue potential customers and build solution selling framework
• Builds relationships and rapport with MidMarket customers and develops an understanding of the customer’s business to establish credibility
• Responsible for managing the customer ‘contact’ satisfaction and providing a consistent experience for the organization’s MidMarket customers
• Reviews and manages customer’s Activities and opportunities to maximize effectiveness and the productivity of the customer contact time
• Ability to establish quality time with Decision Maker Contacts (BDM or TDM as relevant) and address their business interests
• Probes and explores customer’s opportunities and challenges through effective questioning and active listening; establishes an identified need; proposes relevant The organization solutions or licensing options to generate interest and creates a solid value proposition
• Responsible for maintaining current solution, GTM and licensing knowledge; understanding the organization’s big bets and strategic direction to provide relevant advice and customer offerings
• Active follow-up of self-generated opportunities to establish partner progress and customer satisfaction
• Responsible for maintaining the data integrity of the dedicated Accounts and Contacts; accuracy and clarity of data entered in the CRM tool
• Follows escalation / transfer and complaints procedures and works within defined Service Level Agreements; sets appropriate customer expectations
• Actively participates in trainings and briefings; committed to self-development and continuous improvement
• Provides support for new recruits and openly shares best practices for the benefit of the Sales Rep community
• Establish necessary business frame for vertical solution selling (example ERP), while understanding general customer’s business pains
Organogram
Experience Required
• 3+ years sales experience preferably in IT and Telesales /sales
• Fluent oral and written English
• Leaving Certificate or equivalent
Ideally the candidate will possess;
• A degree equivalent – preferably in Business or IT
• Account Management experience
• Experience in the IT industry
• Basic understanding of business finance and general business concepts
• IT Channel experience and solution selling would be an advantage
Knowledge, Skills and Behavioral Characteristics
• Good knowledge of IT products especially software
• Structured thinking is a must, to map solutions fulfilling customers business requirements
• Ability to spot customer business needs and confirm it.
• Excellent and effective follow-up skills for customers and partners
• Build account forecasts and solution selling plans
• Ability to handle different personalities and customers’ patterns in a positive manner.
• Lead sales call and turn business arguments to a win-win situation.
• Fast learner of The organization licensing agreements and product lines.
• Self-motivating and self-confident with the ability to work alone and meet personal targets.
• Excellent communication skills including clear and concise verbal business communication.
• Ability to negotiate and positively convince based on logical analysis.
• High commitment to business and personal integrity
• Excellent listening skills.
• Highly focussed on customers’ and partners’ satisfaction by handling their concerns.
• Ability to make business orientated decisions within the parameters of driving the customer experience and revenue.
• Work at high levels of accuracy in information management and data handling.
• Commitment to self-improvement and education
• High Computer literacy skills, including keyboard.
• Effectively work in a team with cross transfer of best practices and experience
• High organization, planning and time management skills
Internal and external contacts
Internal :
• Inside Sales Manager.
• Sales Manager of the serviced Subsidiary
• Partner Account Manager of the serviced subsidiary
External :
• Prospects and customers of the client.
• Field sales force of the partner.
• Clients project manager, trainers and technical contacts.
• Channel partners and other business associates of the client.
Leadership
The function requires no direct line management but strong team working skills and the ability to motivate and encourage colleagues.
Working Conditions
• Work with a PC
Salary:UAE Dirhams 8-10,000 basic plus attractive commissions. Average on-target earnings $ 44-46,000- up to twice basic salary. MEdical & tickets on top of this. Tax free earnings & excellent career opportunity.
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| Capacités Requises: |
*Computer/ IT knowledge or degree
* IT sales Experience- at least one year
*Fluency in French, Arabic, English & Moroccon dialects
*Knowledge of Moroccon market, specially in IT products |
| Langues Requises: |
Anglais-Très Bon |
| Type de Contrat: |
Temps Plein |
| Salaire Annuel: |
40000 USD |
| Date d'Affichage: |
2008-11-11 |
| Niveau d'Etudes: |
Non spécifié |
| Années d'Expérience: |
1 à 2 Ans |
| Entreprise: |
Headhunters |
| Nom: |
Headhunters |
| Methode de Contact Préférée: |
E-mail |
| Preferred Language of Resume/Application: |
English |
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