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| Entreprise: |
Google EMEA |
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| Intitulé: |
SMS Data Analyst |
| Secteur Emploi: |
Web/Internet |
| Localisation de l'emploi: |
Kenya |
| Description: |
The area: IT and Operations
In little more than a decade, Google created one of the world`s largest global computing infrastructures for both internal and external use. We built it – and will continue to develop and support it – with the world`s most talented administrators.
The role: SMS Data Analyst - Nairobi
As a SMS Data Analyst, you will analyze Google`s SMS Search application(s) in Uganda and provide insight into trends and opportunities for improvement.
Responsibilities:
* Provide business intelligence and data mining support for SMS Search applications in Uganda by defining, analyzing and communicating key metrics and trends for SMS Search
* Provide structured analyses of data and synthesis of data into useful formats that provide actionable insights
* Prepare internal documentation of processes and requirements and present critical findings and recommendations to stakeholders
* Track product feedback data/tickets, aggregate success metrics and provide regular reports to the appropriate team members
* Analyze existing processes; identify and implement opportunities to improve operations workflow, communications, and customer support
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| Capacités Requises: |
* BA/BSc degree preferred with proven success in a challenging academic programme
* Superior data mining/analysis skills – Excel power user, SPSS, SAS; SQL or MS Access, etc.
* Tech savvy – experience in analyzing customer database data
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| Langues Requises: |
Anglais-Très BonAutres: near - native LUGANDA |
| Type de Contrat: |
Temps Plein |
| Salaire Annuel: |
Non spécifié |
| Date d'Affichage: |
2008-11-27 |
| Niveau d'Etudes: |
Licence |
| Années d'Expérience: |
1 à 2 Ans |
| L'emploi est également disponible dans: |
Kenya and Uganda |
| Entreprise: |
Google EMEA |
| Nom: |
Google Inc. |
| Methode de Contact Préférée: |
E-mail |
| Preferred Language of Resume/Application: |
English |
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