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| Entreprise: |
Recruit Gibraltar |
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| Intitulé: |
Poker Product Manager |
| Secteur Emploi: |
Jeu |
| Localisation de l'emploi: |
Gibraltar - Gibraltar |
| Description: |
Our client is searching for a Poker Product Manager to assume control of the Poker Product and development of the product for profitably. The main responsibilities will be as follows
• Staff training on Poker applications, known game issues and testing of staff knowledge on games
• Implementation and management of Customer Relationship and Customer Retention initiatives
o Quality control on Customer Services
o Second line trouble shooting and dispute resolution
o Data Mining, customer profiling and report building.
• Relationship management with software provider.
• Product development, including the competitive design, analysis of provider product releases and communication of developments to relevant staff.
• Development, integration and implementation of competitive CR initiatives
• Understanding of systems to troubleshoot during system failures
• Developing methodologies and scripts for testing and monitoring Poker product
• Development and maintenance of hierarchical disaster notification procedures and methods
• Identification of and monitoring of chip dumpers
• Competitive analysis of Poker market sector
Your experience will include
• Thorough knowledge of Poker and other gaming channels gained in a similar role.
• Good communications skills – verbally and literacy for: Training Staff, customer facing, and business communications
• An eye for opportunity, in specialized eGaming channel
• Understanding of CRM tools
• Data Mining, manipulation and interpretation skills
Salary dependant on experience
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| Langues Requises: |
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| Type de Contrat: |
Temps Plein |
| Salaire Annuel: |
Non spécifié |
| Date d'Affichage: |
2009-08-03 |
| Niveau d'Etudes: |
Non spécifié |
| Années d'Expérience: |
Pas d'expérience |
| Entreprise: |
Recruit Gibraltar |
| Nom: |
Recruit Gibraltar |
| Téléphone: |
0035020077900 |
| Methode de Contact Préférée: |
Pas de Préférence |
| Preferred Language of Resume/Application: |
English |
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