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| Entreprise: |
Recruit Gibraltar |
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| Intitulé: |
Senior VIP Manager |
| Secteur Emploi: |
Service à la Clientèle |
| Localisation de l'emploi: |
Gibraltar - Gibraltar |
| Ref.Emploi Numéros à conserver: |
rg |
| Description: |
Our client is searching for a Senior VIP Manager, who is fluent in German, to lead a small team of VIP managers to make sure our most valuable members are treated the way they should. It is your responsibility to guarantee basic service qualities and make the VIPs feel being cared for. Due to a high degree of self-organization as well as thorough consultation with the team and the management, you will easily master the multitude of service requests from our VIP members. Being an important backbone of communication between the company and our community, you are very service and goal oriented. In close cooperation with the management, you continuously improve our VIP management and service delivery by offering new services, more information and better processes.
Your Areas of Work
• Responsibility for the VIP management in German and English
• Leading your team of Community Managers and Freelancers as well as leading the community itself
• Representation and direct contact to the community through the forum as well as on live community events
• Informing the community about new content, features and promotions through news, forum and newsletter
• Assembly & supervision of a team of poker coaches, who produce videos and help the community on the forum
• Continuous transfer of translatable content & new features to your language through the assembly & supervision of a team of proficient translators and speakers
Requirements
• Profound experience in leadership and/or customer service
• Perfect command of both English and German, both spoken and written
• High service orientation
• Very good organisational and communicative skills
• A strong motivation and high level of commitment, willingness to work long hours
• Enjoyment of teamwork and open communication
Salary based on experience
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| Capacités Requises: |
• Profound experience in leadership and/or customer service
• Perfect command of both English and German, both spoken and written
• High service orientation
• Very good organisational and communicative skills
• A strong motivation and high level of commitment, willingness to work long hours
• Enjoyment of teamwork and open communication |
| Langues Requises: |
Autres: German |
| Type de Contrat: |
Temps Plein |
| Salaire Annuel: |
Non spécifié |
| Date d'Affichage: |
2009-07-07 |
| Niveau d'Etudes: |
Non spécifié |
| Années d'Expérience: |
Pas d'expérience |
| Entreprise: |
Recruit Gibraltar |
| Nom: |
Recruit Gibraltar |
| Téléphone: |
0035020077900 |
| Methode de Contact Préférée: |
Pas de Préférence |
| Preferred Language of Resume/Application: |
English |
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