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| Entreprise: |
Antal International |
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| Intitulé: |
Bulgarian or Romanian Customer Support Agent |
| Secteur Emploi: |
Jeu |
| Localisation de l'emploi: |
Malte |
| Description: |
Customer Support Agent (CSA)
The role entails communicating and assisting customers via email, live support and phone in native language(s) and English.
The main tasks to be carried out are:
- To assist players via chat and email;
- Check player profile and transactions;
- Process some minor transactions;
- Extract reports on a day to day basis;
- Liaise with all Teams that form the operations;
- Translate newsletters, etc;
- Update website content
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| Capacités Requises: |
Requirements:
a. Native speakers of Romanian OR Bulgarian with the ability to translate from English to their native language(s).
b. Fluent in English, written and spoken
c. Computer literate: Excel, Internet and email applications
d. Some gaming experience, preferably in customer support |
| Langues Requises: |
Anglais-Très BonAutres: Bulgarian or Romanian |
| Type de Contrat: |
Temps Plein |
| Salaire Annuel: |
Non spécifié |
| Date d'Affichage: |
2009-09-09 |
| Niveau d'Etudes: |
Non spécifié |
| Années d'Expérience: |
Moins d'1 An |
| Entreprise: |
Antal International |
| Nom: |
Antal International |
| Téléphone: |
0035627017052 |
| Methode de Contact Préférée: |
E-mail |
| Preferred Language of Resume/Application: |
English |
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