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| Entreprise: |
ACS Affiliated Computer Services |
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| Intitulé: |
Administrative Assistant [German native] |
| Secteur Emploi: |
Administratif |
| Localisation de l'emploi: |
Suisse |
| Description: |
Assistant for Tuition Administration
Answers routine and specialized inquiries from training participants regarding training courses and schedules
• Responds to all inquiries using standard templates and procedures
• Gathers information, researches/resolves inquiries
• Communicates appropriate options for resolution in a timely manner
• Inform participants about services available and assesses customer needs
• Works with vendors and other third party sources to coordinate (non-) technical inquiries
• Schedules work to ensures accurate service coverage; monitors priority of tickets and shifts escalated tickets to assure resolution to problems
• Prepares standard reports to track workload, response time and quality of input
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| Capacités Requises: |
- Excellent Communication skills;
- Experience in administrative work (1-2 years);
- Fluency in German and English;
- Ability to multi-task, prioritize work and manage time based on business needs;
- Good organization skills with attention to detail and ability to follow through |
| Langues Requises: |
Anglais-Très BonAllemand-Très Bon |
| Type de Contrat: |
Temps Plein |
| Salaire Annuel: |
Non spécifié |
| Date d'Affichage: |
2009-10-06 |
| Niveau d'Etudes: |
Non spécifié |
| Années d'Expérience: |
Pas d'expérience |
| Entreprise: |
ACS Affiliated Computer Services |
| Nom: |
ACS Affiliated Computer Services |
| Téléphone: |
937458602 |
| Methode de Contact Préférée: |
Pas de Préférence |
| Preferred Language of Resume/Application: |
English |
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