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| Emploi désiré: |
Assistante |
| Secteur Emploi: |
AdministratifAssurance/InsuranceBanque/Opérations BancairesBeauté/CosmétiqueCommercial/VentesSecrétariatVente/Marketing |
| Localisation Préférée: |
Emirats Arabes Unis |
| Etat/Région/Pays: |
Dubai |
| Objectifs et Court Résumé: |
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Cherche un poste dans une société commerciale performante avec possibilité d`évolution basée sur les qualifications et le rendement au travail.
je dispose d`une capacité de travail en groupe, une aisance communicationnelle et sens de responsabilité et surtout une aptitude d`aprentissage tres developpé |
| Capacités: |
assistante |
| Langues (et niveaux): |
Anglais-Très BonFrançais-Très BonAllemand-BonArabe-Très Bon
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| Type de Contrat désiré: |
Temps Plein
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| Salaire Minimum Annuel en Chiffres: |
36000 USD
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| Localisation Actuelle: |
Emirats Arabes Unis, Dubai |
| Formations, Qualifications & autres informations additionnelles: |
| Niveau d'Etudes: |
Licence
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Education
2002-2004 Higher Institute of Technological Studies, Tunisia
Diploma of Commerce
Completed:
Computing and Multimedia
Mechanics
Enterprise Management
Computing Accounting
Sales strategy
E-commerce
2000-2002 Bourguiba School University
German Literature Certificate (2 years)
1996-1999 Technique School Tunisia
High School Diploma
Certification:
Holder of Customer Service Representative Certificate from HDI-Middle East & Africa
Other Skills:
- Confidentiality of work
- Hardworking and cooperation
- Efficiency of work produced
- Communication skills and ability to work with different types of personnel
- Willing to learn new applications or programs
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| Emplois précédents & Expérience: |
| Années d'Expérience: |
1 à 2 Ans |
Work Experience
July 2008 to-date Help Desk Institute-Middle East & Africa FZ LLC (HDI)
Dubai Knowledge Village
Customer Service Representative
- Welcome clients, guests and visitors to HDI
- Attend phone calls and record callers’ information
- Filtering incoming calls and classifying them in the database
- Sending email shots and reporting feedback
- Making reservation and requesting quotations
- Asses customer business needs’ and exceeding their expectations
- Improve critical thinking skills to resolve incidents quickly and consistently
- Always strive to attain customer satisfaction
November 2007 – June 2008 Jashanmal LLC Co., Dubai
Sales Executive
- Identifying customers’ needs
- Offering advice and demonstrating suitable products
- Building relationships with key customers and ensuring store standards’ are maintained in order to achieve sales targets and cultivate customer loyalty
October 2004 - September 2007 Issam Bouzayen Pharmacy, Tunisia
Assistant to Pharmacist
- Managing personal sales activities to exceed assigned revenue targets
- Continuously pursue new sales opportunities consistent with business goals
- Providing accurate weekly and monthly pipelines to management
- Understanding the intricacies of the software system to provide demonstration to potential clients and customers
- Maintaining positive customers’ relationship to maximize product/service opportunities
August 2003 – June 2004 Sedim Real Estate, Tunisia
(Student Apprentice)
- Preparing and creating sales procedure according to the market -requirement
- Develop the strategy communication of the company
- Preparing and creating a new communication strategy procedure according to the market requirement
August 2002 – June 2003 STB Bank, Tunisia
(Student Apprentice)
- Liaising with economic Department and government divisions vie a vie sales permissions and promotions
- Supervised the Customer Service Department for excellent understanding of customer requirement and excellent service to clients
- Assisting with managing the enquiries and complaints
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