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| Firma: |
Aktel |
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| Job-Titel: |
Female Executive/ Customer Service |
| Job Kategorie: |
Kundendienst/Kundenbetreuung |
| Arbeitsort: |
Dhaka - Bangladesh |
| Ref.-Nummer für Ihre Einträge: |
08#147 |
| Stellen-Beschreibung: |
To handle all customer contacts (voice, SMS, email, IVR, post & fax) received, by maintaining quality of service and accuracy of information, as assigned
To analyze & rectify customer concerns using established procedures, while logging all complaints and queries received
To attend to the duties and responsibilities assigned of the Contact Center by following the assigned roster plan. |
| Kenntnisse erforderlich: |
At least 1 year experience in telecommunication industry is preferred
Excellent communication skills (Bengali and English) with
strong interpersonal skills
Strong conceptual and analytical skill.
Good understanding of local marketing requirement along with
GSM / mobile technology.
Computer literate |
Sprachkenntnisse: |
Englisch-Sehr Gut
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| Beschäftigungsart: |
Vollzeit
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| Jahresgehalt: |
Keine Angabe
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| Eintragsdatum: |
10 Mai 2008 |
| Erforderliche Qualifikation/Ausbildung: |
Hochschule
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| Berufserfahrung (in Jahren): |
1 to 2 Years |
| Firma: |
Aktel |
| Kontakt-Name: |
Aktel |
| Bevorzugte Kontaktmethode: |
Email über Onlinebewerbungsoption |
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