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| Firma: |
Regus |
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| Job-Titel: |
Operations Manager |
| Job Kategorie: |
Gastronomie |
| Arbeitsort: |
Dakar - Senegal |
| Stellen-Beschreibung: |
Reporting to the General Manager, the Operations Manager is responsible for:
--> The day to day management of Centre Team:
o Interview and select team members
o Produce team rota and allocate daily duties
o Conduct regular one to one meetings and team meetings
o Carry out appraisals with team members
o Conduct on job training and coaching with team members
--> Liaising with clients:
o Interface with clients in order to provide excellent customer service
o Deal with all correspondence to clients
o Responsible for client move ins and move outs
o Promote Regus products and services
--> Producing centre management reports, complies with audit requirements on service levels, deals with initial customer complaints to a satisfactory resolution.
--> Liaising with suppliers for facilities and maintenance and providing reports, where necessary, on the service provided by suppliers
--> Technical & Billing:
o Carry out any set up requirements for clients
o Oversee monthly billing process and reconcile monthly accounts report
o Carry out client moves and changes |
| Kenntnisse erforderlich: |
- The candidate should be at least 2 years experienced in team management,
- Strong Customer Service skills
- Good working knowledge of Microsoft Office 2000
- Be IT/Telecoms conversant.
- Great understanding of P&L
- Excellent time management and prioritization skills |
Sprachkenntnisse: |
Englisch-Sehr GutFranzösisch-Sehr Gut |
| Beschäftigungsart: |
KontraktVollzeit |
| Jahresgehalt: |
Keine Angabe |
| Eintragsdatum: |
2008-10-27 |
| Grad der Ausbildung: |
Nicht Spezifiziert |
| Ihre Erfahrung in Jahren: |
1 to 2 Years |
| Firma: |
Regus |
| Kontakt-Name: |
Regus |
| Bevorzugte Kontaktmethode: |
E-mail |
| Preferred Language of Resume/Application: |
English |
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