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| Firma: |
Agoda Services Company Limited |
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| Job-Titel: |
Korean Customer Service Agent |
| Job Kategorie: |
Kundendienst/Kundenbetreuung |
| Arbeitsort: |
Bangkok - Thailand |
| Stellen-Beschreibung: |
Roles & Responsibilities:-
• Assist customers with inquiries about their reservations by telephone, e-mail, and online chat in Korean.
• Provide assistance to our Reservations Department by sourcing alternative accommodation when a customer’s first choice is unavailable
• Handle Korean customer complaints quickly and effectively
• Accept multiple chats when required
• Up sell hotels and increase conversions for booking requests
• Able to work under pressure, responsible, self-motivated
• Coordinate with Credit and Reservations Department on a daily basis
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| Kenntnisse erforderlich: |
Qualifications & Skills:-
• Minimum 1 year experience in customer service and or travel-related field
• Bachelor’s degree in any field
• Excellent written and spoken Korean with a good command of written and spoken English
• Proficient with Windows, Internet, and Microsoft Office
• Applicants must be Thai or Korean nationals (Male/Female)
• Typing speed: minimum 35 wpm (English)/excess of 50 wpm is a plus
• Able to multi task and have a pleasant phone / writing manner
Personality or Traits:-
• Service minded
• Quick Learner
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Sprachkenntnisse: |
Englisch-GutAndere: Korean |
| Beschäftigungsart: |
Vollzeit |
| Jahresgehalt: |
Keine Angabe |
| Eintragsdatum: |
2008-11-17 |
| Grad der Ausbildung: |
Studium |
| Ihre Erfahrung in Jahren: |
1 to 2 Years |
| Firma: |
Agoda Services Company Limited |
| Kontakt-Name: |
Agoda Services Company Limited |
| Kontakt-Telefon: |
+66 (0)2 625-9208 |
| Kontakt -Fax: |
+66 (0)2 646 1224 |
| Bevorzugte Kontaktmethode: |
Keine Präferenz |
| Preferred Language of Resume/Application: |
English |
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