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| Firma: |
ACS Affiliated Computer Services |
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| Job-Titel: |
Administrative Assistant [German native] |
| Job Kategorie: |
Verwaltung |
| Arbeitsort: |
der Schweiz |
| Stellen-Beschreibung: |
Assistant for Tuition Administration
Answers routine and specialized inquiries from training participants regarding training courses and schedules
• Responds to all inquiries using standard templates and procedures
• Gathers information, researches/resolves inquiries
• Communicates appropriate options for resolution in a timely manner
• Inform participants about services available and assesses customer needs
• Works with vendors and other third party sources to coordinate (non-) technical inquiries
• Schedules work to ensures accurate service coverage; monitors priority of tickets and shifts escalated tickets to assure resolution to problems
• Prepares standard reports to track workload, response time and quality of input
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| Kenntnisse erforderlich: |
- Excellent Communication skills;
- Experience in administrative work (1-2 years);
- Fluency in German and English;
- Ability to multi-task, prioritize work and manage time based on business needs;
- Good organization skills with attention to detail and ability to follow through |
Sprachkenntnisse: |
Englisch-Sehr GutDeutsch-Sehr Gut |
| Beschäftigungsart: |
Vollzeit |
| Jahresgehalt: |
Keine Angabe |
| Eintragsdatum: |
2009-10-06 |
| Grad der Ausbildung: |
Nicht Spezifiziert |
| Ihre Erfahrung in Jahren: |
No experience |
| Firma: |
ACS Affiliated Computer Services |
| Kontakt-Name: |
ACS Affiliated Computer Services |
| Kontakt-Telefon: |
937458602 |
| Bevorzugte Kontaktmethode: |
Keine Präferenz |
| Preferred Language of Resume/Application: |
English |
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