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| Empresa: |
Quad Consultancy Limited |
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| Título del Empleo: |
Service Desk Specialist |
| Categoría del trabajo: |
Tecnología De Información |
| Localización del Empleo: |
Gibraltar - Gibraltar |
| Número de Referencia de Empleo: |
NDR10 |
| Descipción del Empleo: |
Our client are market leaders in the online Gaming industry, we are looking for a Service Desk Specialist with excellent on line technical experience to join our team in Gibraltar
Main Job Function
To manage the effective provision of Service desk specialist by instigating and maintaining processes that ensure business and service delivery requirements are met.
Major Duties And Responsibilities
• Implement, maintain and monitor all systems, including but not limited to, file and print services, e-mail, application and database servers, desktop and server applications, desktop hardware, backup and recovery, virus protection and security to ensure maximum service reliability and availability.
• Maintain and monitor all ISP services including but not limited to, DotNet, ASP, billing applications and database servers to ensure continuity of service.
• Inspect, maintain, and monitor all aspects of our data centers to ensure continuity of service.
• Achieve or exceed systems availability targets to maximize user satisfaction.
• Maintain a register of all supported hardware and software to enable effective asset management.
• Establish and maintain backup and recovery processes for all Desktop Service systems to ensure business continuity.
• Evaluate hardware and software solutions and make recommendations for improvement.
• Manage and develop team members, assigning priorities and tracking progress to ensure timely and delivery to high standards.
• Manage the regular upgrading of software and application of patches to ensure systems remain current.
• Ensure all procedures and processes are documented to enable consistent and robust service delivery.
• Establish and maintain a regular capacity planning regime, including the provision of performance reports to enable future planning.
• This is a 24x7 varying shift position. You will be expected to work shifts occurring at varying times of the day, varying days of the week (based on prior notice and subject to the clients shift work policy).
Qualifications And Experience
Essential
• MCSE - Microsoft server systems experience
• Novell experience
• A minimum one years experience in an IT support environment
• Ability to communicate with IT users & all levels of business
Salary: £21K
Location: Gibraltar
Our friendly and experienced team at Quad Consultancy will strive to do their very best to work on your behalf assisting you in pursuing you career goal! For more information or an informal chat please do get in touch.
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| Habilidades: |
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| Requerimientos de Idioma: |
Inglés-Avanzado
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| Tipo de Empleo: |
Tiempo Completo
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| Sueldo: |
21000 GBP
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| Día de envío: |
08 ene 2008 |
| Nivel de Estudio: |
Sin especificar
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| Experiencia (Años): |
1 o 2 años |
| Empresa: |
Quad Consultancy Limited |
| Nombre de Contacto: |
Quad Consultancy Limited - Let Quad help you manage your career development |
| Teléfono de Contacto: |
+350 45047 |
| Método de Preferencia del contacto: |
Ninguna Preferencia |
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