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| Empresa: |
Futurogroup B.V. |
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| Título del empleo: |
Technical Support Specialist |
| Categoría del empleo: |
Soporte Tecnico/Helpdesk |
| Localización del empleo: |
Amsterdam - Países Bajos |
| Número de referencia del empleo: |
A |
| Descripción del empleo: |
This position will be to join a Worldwide Managed Services Organization, and will be primarily based in Amsterdam. As part of this team you will be working in a fast paced environment where team work is essential. You will need a blend of solid technical experience and customer focussed knowledge. The team will be managing, remotely, the IT infrastructure for clients. Ideally you will have a background in hardware, software distribution, and good systems knowledge too. Preferably from a large enterprise environment.
Your responsibilities will include:
• Responsible for the total well being of the IT infrastructure (network and system devices) of a designated group of customers
• Supervise the junior/senior remote specialist in the incident management process of network and system devices of the customer IT infrastructure
• Responsible for the problem management of network and system devices of the customer IT infrastructure
• Responsible for all daily tasks required to provide a high performance, secure, and reliable internal IT infrastructure, needed to guarantee a high performance customer IT infrastructure.
Part of this role will be to help and guide into development of a global standard for servicing customers. The successful applicant will have ideas and expertise to add to this function and make it more efficient and effective going forward.
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| Habilidades: |
The successful applicant will have the following qualifications:
• MCSE, CCNA, and applicable education/certificates.
• Basic programming skills are a preference (visual basic/visual c)
• Understanding of Unix and Oracle is preferred
• Basic knowledge of Oracle is also preferable
• Basic knowledge of Remedy is preferable
• Solid MS Office suite essential, MS W2K server and workstation also
• English and Dutch language/writing skills.
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| Requerimientos de idioma: |
Inglés-BuenoOtro: Very Good Dutch |
| Tipo de empleo: |
Tiempo completo |
| Sueldo: |
32400 Euro |
| Día del anuncio: |
2008-01-09 |
| Nivel de estudios: |
Sin especificar |
| Experiencia: |
1 o 2 años |
| Empresa: |
Futurogroup B.V. |
| Nombre de contacto: |
Ralf Wunderlich |
| Número de teléfono de contacto: |
+31 (0)20 520 7453 |
| Método de contacto preferido: |
Ninguna preferencia |
| Preferred Language of Resume/Application: |
English |
| Please use the telephone number above (if displayed) to inquire about this job, as the employer’s email address for this job does not appear to be working correctly recently. |
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