|
|
| Empresa: |
Futurogroup B.V. |
|
| Título del Empleo: |
Technical Support Specialist |
| Categoría del trabajo: |
Soporte Tecnico/Helpdesk |
| Localización del Empleo: |
Amsterdam - Países Bajos |
| Número de Referencia de Empleo: |
A |
| Descipción del Empleo: |
This position will be to join a Worldwide Managed Services Organization, and will be primarily based in Amsterdam. As part of this team you will be working in a fast paced environment where team work is essential. You will need a blend of solid technical experience and customer focussed knowledge. The team will be managing, remotely, the IT infrastructure for clients. Ideally you will have a background in hardware, software distribution, and good systems knowledge too. Preferably from a large enterprise environment.
Your responsibilities will include:
• Responsible for the total well being of the IT infrastructure (network and system devices) of a designated group of customers
• Supervise the junior/senior remote specialist in the incident management process of network and system devices of the customer IT infrastructure
• Responsible for the problem management of network and system devices of the customer IT infrastructure
• Responsible for all daily tasks required to provide a high performance, secure, and reliable internal IT infrastructure, needed to guarantee a high performance customer IT infrastructure.
Part of this role will be to help and guide into development of a global standard for servicing customers. The successful applicant will have ideas and expertise to add to this function and make it more efficient and effective going forward.
|
| Habilidades: |
The successful applicant will have the following qualifications:
• MCSE, CCNA, and applicable education/certificates.
• Basic programming skills are a preference (visual basic/visual c)
• Understanding of Unix and Oracle is preferred
• Basic knowledge of Oracle is also preferable
• Basic knowledge of Remedy is preferable
• Solid MS Office suite essential, MS W2K server and workstation also
• English and Dutch language/writing skills.
|
| Requerimientos de Idioma: |
Inglés-BuenoOtro: Very Good Dutch
|
| Tipo de Empleo: |
Tiempo Completo
|
| Sueldo: |
32400 Euro
|
| Día de envío: |
09 ene 2008 |
| Nivel de Estudio: |
Sin especificar
|
| Experiencia (Años): |
1 o 2 años |
| Empresa: |
Futurogroup B.V. |
| Nombre de Contacto: |
Ralf Wunderlich |
| Teléfono de Contacto: |
+31 (0)20 520 7453 |
| Método de Preferencia del contacto: |
Ninguna Preferencia |
|
|
|
