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| Empresa: |
Inspice |
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| Título del Empleo: |
Remote Software Technical Support |
| Categoría del trabajo: |
Computadora/Computer |
| Localización del Empleo: |
India |
| Número de Referencia de Empleo: |
3265 |
| Descipción del Empleo: |
Position: Software Product Technical Support
Inspice is a rapidly growing software company. We are looking for individuals to work in our Technical Support Department.
Must possess excellent customer service skills and experience, team player, ability to multi-task, strong organizational skills, detailed oriented, self motivated, excellent time management skills, and computer literate.
We offer competitive compensation and much more.
Job Description:
Provide superior customer service through identifying customer issues and clarifying through probing questions;
Take accountability to solve issues from beginning to end.
Experience and Qualifications:
* Minimum two years technical support experience;
* Ability to provide tech support via chat / email / phone.
* Excellent problem solving, communication and interpersonal skills;
* Flexibility to work shifts to meet customer demand;
* Familiarity with Window and Internet navigation;
* Ability to multi-task by navigating through several screens while at the same time speaking with the customer;
* Productively shares knowledge and opinions with others;
* Displays good judgment and composure under pressure;
* Deals with problem issues with a sense of urgency;
* Offers customer-focused solutions supported by facts, knowledge and experience;
* Presents information in a manner that addresses the needs of customers;
* Takes ownership for escalating issues in a timely manner to ensure customer needs are addressed;
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| Habilidades: |
Education: training in computer science or technology
Note: Contract-to-permanent position.
Start immediately.
Telecommunting job,
Be able to use Skype. |
| Requerimientos de Idioma: |
Inglés-Avanzado
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| Tipo de Empleo: |
Contrato
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| Sueldo: |
No especificado
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| Día de envío: |
17 feb 2008 |
| Nivel de Estudio: |
Sin especificar
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| Experiencia (Años): |
1 o 2 años |
| Empresa: |
Inspice |
| Nombre de Contacto: |
Inspice |
| Método de Preferencia del contacto: |
E-mail vía Apply Online Box |
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