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| Empresa: |
Simplefloors |
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| Título del Empleo: |
Customer Service Specialist |
| Categoría de Trabajo: |
Servicio Al Cliente |
| Localización del Empleo: |
Pasig - Filipinas |
| Número de Referencia de Empleo: |
CSS05 |
| Descipción del Empleo: |
SimpleFLOORS.com values personal and professional fulfillment and we take pride in the way we take care of our employees.
If you are a skilled customer service representative looking for an improved work environment with very attractive income, this is a rare opportunity to get in on the ground floor of this aggressively expanding organization.
Customer Service experience, a great attitude and multi-tasking skills are required.
What a Customer Service Specialist does:
Customer Service Specialist provides Excellent Customer Service by giving appropriate and accurate responses to customer queries while meeting quality, productivity and schedule adherence performance standards.
o Handle customer calls in a timely manner.
o Provide consistent, high quality service and accurate information to customers.
o Interaction with customer may be via a number of different mechanisms, including: phone, e-mail, and fax.
o Proactively follow-up on Customer orders, Customer challenges and needs.
o Respond appropriately within scope of job, Simple Floors capabilities and Customer desires.
o They are required to be extremely flexible in their work hours, including working during U.S. daytime hours (night in the Philippines). |
| Habilidades: |
Qualifications :
• Prior customer service experience necessary.
• Excellent spoken and written English language skills.
• Accurate typing skills, Computer and Internet proficient.
• Problem solving skills ( following instructions, comfort with basic math, ability to “think on feet”)
• Excellent communication skills (listening, summarizing)
• Personal Impact (presence, confidence, empathy and ability to deal with difficult/upset customers)
• Driven (desire to excel, high energy level, ability to deal with stress)
• Willing to work shifts
Our commitment to our team members and quality has earned us an enviable reputation. If you are ready for a career at a company with a fresh perspective, make the shift and join us!
Initial interviews are being scheduled now.
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| Requerimientos de Idioma: |
Inglés-Avanzado
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| Tipo de Empleo: |
Tiempo Completo
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| Sueldo: |
No especificado
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| Día de envío: |
11 mar 2008 |
| Nivel de Estudio: |
Colegio
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| Experiencia (Años): |
1 o 2 años |
| Empresa: |
Simplefloors |
| Nombre de Contacto: |
Molly |
| Teléfono de Contacto: |
6382545 |
| Método de Preferencia del contacto: |
E-mail vía Apply Online Box |
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