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| Empresa: |
Sprint |
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| Título del empleo: |
Business Account Retention Agent |
| Categoría del empleo: |
Ventas |
| Localización del empleo: |
Orlando - FL Florida - Estados Unidos |
| Descripción del empleo: |
Sprint Business Account Retention Agent - Job Description and Requirements:
This is a challenging, high-caliber customer contact position. We are a motivated, quota driven team who proudly provides a quality customer experience. Retention Agents promote Sprint’s products and services while retaining customer requesting to disconnect their service. Following are the minimum requirements for this position:
• At least 18 years of age
• At least 1 year of Customer Service and/or Sales experience
• Ability to overcome objections and establish customer’s confidence
• Typing skills and strong computer skills using Windows-based systems
• Willing to submit to, and pass, a background check and drug screening prior to being hired
• Flexibility to work any shift between the hours of operation:
Monday through Friday: 7:00am to 1:15am
Saturday: 8:00am to 12:00 midnight
Sundays: 9:00am to 12:00 midnight
• Willing to sell or promote a Sprint product or service on every call and meet monthly production goals
• Starting base pay rate is $10.38 - $12.99 per hour ($21,600 - $27,000 per year), plus commission. Pay is based on related customer service experience.
• Commission is based on meeting goals for customer retention and selling products and services. Individuals meeting their goals can earn up to $3,000 per month in incentives, in addition to the base pay.
• Agents become eligible for benefits after 30 days of employment. To learn more about Benefits see our benefits page.
Required training consists of approximately 7-9 weeks, Monday through Friday.
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| Habilidades: |
1 year professional sales and/or retention experience |
| Requerimientos de idioma: |
Francés-Avanzado |
| Tipo de empleo: |
Tiempo completo |
| Sueldo: |
21600 USD |
| Día del anuncio: |
2009-03-12 |
| Nivel de estudios: |
Sin especificar |
| Experiencia: |
1 o 2 años |
| Empresa: |
Sprint |
| Nombre de contacto: |
Laquisha Willett |
| Número de teléfono de contacto: |
407-659-4565 |
| Número de fax de contacto: |
407-659-4717 |
| Método de contacto preferido: |
Correo electrónico |
| Preferred Language of Resume/Application: |
English |
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