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| Empresa: |
MamaCall Ltd |
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| Título del empleo: |
Telemarketing Representative |
| Categoría del empleo: |
Administrativo |
| Localización del empleo: |
Filipinas |
| Descripción del empleo: |
Job Summary:
Represents the company with customers and prospects by soliciting orders for merchandise or handling customer questions or complaints over the telephone.
Essential Functions:
1.Develops a list of prospects from resource material or company records.
2.Calls or receives calls from prospective customers, explaining type of service or product offered.
3.Quotes prices, delivery dates, and payment terms and tries to persuade customer/prospect to buy, using knowledge of company products and services.
4.Enters into computer names, addresses, purchases, and comments of prospect solicited.
5.Completes order form, including delivery date and credit information. Confirms with credit department acceptability of the order.
6.At end of shift prepares summary report of activity as required by company telemarketing operations manual, and E-mails report to corporate Telemarketing Operations.
Additional Responsibilities:
1.May be required to contact customers on Miscues (delayed shipments, shortage of materials, etc.) and explain circumstances.
2.May cross-reference prospect lists with actual customer lists to avoid duplication of calling.
3.In slack hours may perform other duties as assigned by Telemarketing Supervisor.
Qualifications:
1.Friendly, persuasive telephone manner.
2.Ability to read, write, and understand English well. Proficiency in Spanish or French also a plus.
3.Three-week training program will offer knowledge of company products or services. Probationary period will include satisfactory passing of this training course.
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| Habilidades: |
1.May be required to contact customers on Miscues (delayed shipments, shortage of materials, etc.) and explain circumstances.
2.May cross-reference prospect lists with actual customer lists to avoid duplication of calling.
3.In slack hours may perform other duties as assigned by Telemarketing Supervisor
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| Requerimientos de idioma: |
Inglés-BuenoOtro: Loacl Languages |
| Tipo de empleo: |
Tiempo completoTiempo parcial |
| Sueldo: |
No especificado |
| Día del anuncio: |
2009-06-03 |
| Nivel de estudios: |
Sin especificar |
| Experiencia: |
Sin experiencia |
| Empresa: |
MamaCall Ltd |
| Nombre de contacto: |
MamaCall Ltd |
| Número de teléfono de contacto: |
+441273252227 |
| Número de fax de contacto: |
+441273252228 |
| Método de contacto preferido: |
Ninguna preferencia |
| Preferred Language of Resume/Application: |
English |
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