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| Empresa: |
ESE search |
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| Título del empleo: |
IT Service Continuity Management Consultant |
| Categoría del empleo: |
Tecnología De Información |
| Localización del empleo: |
Riyadh - Arabia Saudita |
| Número de referencia del empleo: |
1 |
| Descripción del empleo: |
Qualifications;
Bachelors Degree in math, software engineering or computer science, business administration. Other fields are possible given the knowledge and experience in IT Service Continuity Management.
- Excellent command of the English language, preference given to bilingual in Arabic and English. The candidate must have excellent presentation and communication skills.
- Must be ITIL Foundation Certified. Preference will be given to ITSM Manager`s or Practitioner`s in ITSCM, Availability, and Capacity Management certificate holders.
- Advanced knowledge in ITSCM specifically in business impact and risk assessments.
- Must have MS Office competency specially in Excel and Access.
- Must have broad knowledge of different platforms and technologies such as z/OS, Windows, Solaris, mainframe, SUN, IBM compatible, LAN/WAN, DBMS.
- Must have experience in ITSCM tools.
- Excellent ITIL knowledge specifically in IT Service Delivery Processes.
- Excellent documentation and planning skills.
Experience;
At least 5 years of recent field experience in ITSCM role with preference in a government organization.
Assignment Description;
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- Business impact and risk assessments for IT services
- Development of IT service continuity strategy and plans
- Implementation of standby arrangements
- Development of recovery plans
- Implementation of risk reduction measures, development of procedures, conduct testing.
- Update process documents, template, forms, and policy
- Recommend and evaluate tools to support process
- Plan IT service improvement with SLM and Service Desk Managers.
- Coordination of ITSCM committee meetings, take minutes, follow up on actions.
- Owner of ITSCM homepage improvement.
- Design and implementation of ITSCM improvement plan.
- Transfer of ITSCM and skills knowledge to full time employees
Deliverables Or Expected Result;
- Business impact and risk assessment reports
- ITSCM strategy
- Requirements for ITSCM supporting tools
- Updates and enhancements to ITSCM homepage
- Awareness sessions, knowledge transfer plan, training plan for The Client personnel ITSCM training
- RFP(s) and proposal evaluation reports for implementing ITSCM measures
- Achievement of higher maturity levels in Itscm
- Itscm Kpis
- ITSCM Reports
- ITSCM Process Improvement Plan.
Other Special Requirement;
- Two references from most recent employers.
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| Requerimientos de idioma: |
Inglés-Avanzado |
| Tipo de empleo: |
Tiempo completo |
| Sueldo: |
No especificado |
| Día del anuncio: |
2009-07-17 |
| Nivel de estudios: |
Licenciatura |
| Experiencia: |
5 o 7 años |
| Empresa: |
ESE search |
| Nombre de contacto: |
ESE search |
| Número de teléfono de contacto: |
08451162373 |
| Método de contacto preferido: |
Correo electrónico |
| Preferred Language of Resume/Application: |
English |
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