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| Empresa: |
AT&T |
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| Título del empleo: |
AT&T Customer Service Representative I |
| Categoría del empleo: |
Servicio Al Cliente |
| Localización del empleo: |
Lubbock - TX Texas - Estados Unidos |
| Número de referencia del empleo: |
179160 |
| Descripción del empleo: |
We are in the midst of processing and interviewing candidates for consideration to join our Lubbock, TX Wireless team as a Customer Service Representative! July and August Start Dates!
What you`ll do as a Customer Service Representative:
1. Answers customer/client requests or inquiries concerning services, products, billing, equipment, claims, and reports problem areas.
2. May be required to work in one or multiple queues/skill sets over various customer contact channels.
3. Responsible for improving customer retention through programs and service provided to the customer
4. Utilizes mechanized systems to initiate and complete service orders and handle customer requests.
5. Continually maintain working knowledge of all company products, services and promotions.
6. Make recommendations according to customer’s needs on features, accessories, upgrades and rate plans.
7. Utilize operational systems to process purchases of AT&T products and services; i.e. collections, payments for Wireless bills and accessories.
Apply immediately if you are interested. Search for job number 179160.
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| Habilidades: |
Basic Qualifications
- Hs Diploma/GED or equivalent
- At least 17 years of age
- 6 months experience operating a computer in Windows based environment
- Availability to work a flexible schedule which includes all hours of call center operation
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| Requerimientos de idioma: |
Inglés-Avanzado |
| Tipo de empleo: |
Tiempo completo |
| Sueldo: |
21000 USD |
| Día del anuncio: |
2009-10-12 |
| Nivel de estudios: |
Escuela Secundaria |
| Experiencia: |
Menos de 1 año |
| Empleo disponible también en: |
Austin |
| Empresa: |
AT&T |
| Nombre de contacto: |
AT&T |
| Número de teléfono de contacto: |
305 260-8157 |
| Número de fax de contacto: |
205 402-7583 |
| Método de contacto preferido: |
Correo electrónico |
| Preferred Language of Resume/Application: |
English |
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