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| CVs: |
Manager |
| Categoría de Empleo: |
Administrativo |
| Localización preferida: |
Brasil |
| Objetivo y Curriculum: |
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Carlos V. Diaz
Phone 0211440594
Curriculum Vitae
I am from Chile but living in New Zealand, married with two children, I am looking for employment in Brazil, I am fluent English, Spanish and Portuguese.
Summary Of Skills
Organizational skills and project management
Forward planning a free city tour around down town Santiago-Chile.
We choose the main historical buildings and museums and give information about it the tour was by walking and gave into Spanish, English and Portuguese simultaneously. The tour last 2 hours and 4 times a day, we were located in a Kiosk near by the main plaza and beside the tours we give all kind information to the public like streets information, restaurants, hotels, places of interest in the whole country, etc.
Initiative
While preparing the Free City Tours
I organized the sources that we have on the different sites like museums, free brochures, and city maps. The tour was given by me and when I was in the museums I used the tours guide that they had inside of the building to maximize the information.
To get inside of a museum you have to pay for it so I got free entrance to the tourist to the museums, because the museums were managed by the city council.
I create a net work between Hotels, others City tours, Restaurant and Travel agency, Rent a Car, etc. Generating better prices for the tourist for free as a city service.
Communication skills
To give a good service to the people was necessary to coordinate times, resources, and a well prepared information to share with the people in the tours. To give in 2 hours an idea what Santiago was and for its history was necessary to gather information from different people, books and places. To sell this idea to the city was necessary to have a well presented plan. The same idea was shared with others workmates in order to give the same information and service.
Property or Portfolio management
Working for Xing Mei was necessary to create a data base with al the best client that were generating more clients for the company in order to visit them to teach them how to get more clients and more bonuses for them, those meeting were specifically sales tools to generate more sales for the company and more income for them. I create different groups of sales in the entire nation, Canada and Puerto Rico.
Been in charge of the Recovery Department in AIG Insurance Co. I organized a trade between others Insurance Co and AIG. In order to minimize litigations between companies.
Computer Skills
Working for Xing Mei, was necessary to prepare materials of strategies of sales through visual presentation in Powerpoint, graphics through Excel and Sale materials through Word. Part of that work you can see and listen through where I prepared and translated and recorded into Spanish for the Hispanic market.
Work Experience:
Usa
Xing Mei Co 2006-2008 - Sales Manager
Xing Mei is a distributor of Cosmetic and Health products with a turnover of approx. US$ 2-3 millions p.A. My role involved the training and support of 120 sales and costumers service personal as well as producing sales materials and resources in Spanish
Noni International 2007-2008
Noni is a direct-marketing company of health food supplements. In two years I was involved with Noni I was in the top 10 sales people US wide finishing at number one.
Chile
Royal And Sunalliance Insurance Co 2003-2005 - Claims Department.
Viollier Y Asociados 2000 – 2002 - Claims Adjuster and Assessor.
Aig Chile 1992-1999 - Claims Department .
Alex hubert co. 1990 – 1992 – I worked for the tourism industry in Chile.
Mundo Grafico 1987 – 1990 – Owner of a blueprint printing company. I am familiar with digital printing (Computer-printer) processes, photocopying, electronic printing of books, brochures etc. As well as large format map and plan printing.
Skills and Accomplishments:
Languages
-Fluent in Spanish, English, and Portuguese.
Computer Software
-MSWord, Excel and Powerpoint.
Recovering Department (Automobiles)
-Personally organized the recovery department when I worked for AIG reducing loss of profit.
-Made extrajudicial agreements with liable third parties.
-Made agreements with other insurance companies to facilitate the direct settling of claims without litigation in court.
General Liability
-Coverage Analysis of general liability cases.
-Marine-Fire-Third Party Liability- Travel Assistance.
Referral Policies and cases to report to Head Office
-Reported directly to headquarters in New York for any case that involved a large amount of money.
Team Work
-Enjoy and excel at both working in a team environment in a team environment and leading sales and customer service teams.
-Thirteen years of knowledge and experience in the field of insurance.
Education:
-Graduated with electro-mechanics degree from Politech , Liceo Industrial A 7, Coquimbo, 1983.
Other Courses:
-English, John Kennedy Institute, Santiago.
-Advanced English, classes in AIG office.
-Reinsurance, Escuela de Seguros.
-Introduction to Insurance, Escuela de Seguros.
-Rights in insurance, Escuela de Seguros.
-Fire – Transport Policies, Escuela de Seguros.
-Home Owner Policies, Denver, Colorado, Crowford Institute.
-Advanced skills with Microsoft Word, Excel, and Powerpoint.
-Customer Service Training.
-Sales Training.
Other Activities:
-Seminar policy adjustment for home owners, Denver Colorado, USA, April 1997.
-Assigned to adjust cases in Hurricane Georges, Puerto Rico, October 1998.
-Missionary for the LDS Church, volunteer service. 1984 – 1986.
References:
-Tahitian Noni Int Co,
Craig Collier, +1 (801) 234-1000
-AIG Chile,
Gonzalo Alarcón, Claims Manager +56 2 630-3151
-Royal and Sunalliance Chile,
Claudio Scheel, +56 2 661-1000
-Rick Flamm,
+1(801)476-0654
-Dr. Alex Steenstra
Environmental Waikato (07) 8590898 wk 027 203 2800
-Laurence Day
Auckland Business School (07) 8556885 a/h 0274 872 464
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Carlos V. Diaz - page 2
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| Habilidades: |
Customer Service,English
Sales Manager
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| Idiomas ( y niveles): |
Inglés-AvanzadoEspañol-AvanzadoOtro: Portuguez
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| Tipo de Empleo: |
Tiempo Completo
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| Sueldo: |
No especificado
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| Localización Actual: |
Nueva Zelanda, Hamilton |
| Formación y Calificaciones: |
| Nivel de Estudio: |
Escuela Técnica
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| I run my own company and I worked as Sales Manager for an American Company
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| Experiencia de trabajo: |
| Experiencia: |
5 o 7 años |
| I have a long experience as a manager |
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