|
|
| CVs: |
Administrador de Empresas/Traductor/Servicio al Cliente |
| Categoría de Empleo: |
Enseñanza/ProfesorFinanzasIdiomas/MultilingüeServicio Al ClienteTraducción |
| Localización preferida: |
Alemania |
| Objetivo y Curriculum: |
|
| Buscando un empleo en una empresa, grande o pequeña, en cualquiera de las siguientes áreas: administración de empresas, traducción, servicio al cliente. |
| Habilidades: |
Servicio al cliente, traducción, finanzas |
| Idiomas ( y niveles): |
Inglés-AvanzadoAlemán-AvanzadoEspañol-Avanzado
|
| Tipo de Empleo: |
Tiempo Completo
|
| Sueldo: |
No especificado
|
| Localización Actual: |
Costa Rica, San José |
| Formación y Calificaciones: |
| Nivel de Estudio: |
Licenciatura
|
Universidad de Costa Rica (1995-2003) San Pedro, Costa Rica
B.A. in English
Instituto Tecnológico de Costa Rica (1996-2000) Cartago, Costa Rica
B.A. in Business Administration
|
| Experiencia de trabajo: |
| Experiencia: |
3 o 5 años |
Sykes Latin America (Oct.2002-Jan.2003) Heredia, Costa Rica
Customer Service and Sales Representative – Capital One
In Sykes my main duties comprised over the phone assistance to all Capital One credit cardholders, as well as offering several financial products the company had available.
Language Line Services (Feb.2004-Set.2005) Cartago, Costa Rica
Over the phone Interpreter (English-Spanish)
My job in Language Line was to interpret phone calls from English to Spanish and viceversa. The companies who made use of this interpretation service ranged from banks to hospitals, covering many different fields, such as insurance, law, customer service. In this company I was promoted to a more sophisticated degree of translation after taking an exam that would allow me to do so.
Dole Shared Services (Sept.2005-May.2006) San José, Costa Rica
Accounts Payable Technician
The Accounts Payable Technician main task is to pay all the invoices submitted by other companies to Dole as soon as possible, by processing them on time. Phone calls to Dole’s creditors in the United States were also frequent. As part of the training, I spent approximately 6 months in California, working hand in hand with Dole employees up there.
Pacific Intepreters (May.2006- July 2007 ) Heredia, Costa Rica
Over the Phone Interpreter (English-Spanish)
Pacific Interpreters is a company which renders over the phone translation services from Spanish to English and viceversa. They do focus though on the medical field, which does not mean that other ones (financial, customer service) are not included.
Sentry Services Int. (July 2007- ) Operations Official San Jose,Costa Rica
The Operations Official has several tasks, among which the following: when opening a bank account, verify that the information required is the correct one, to ensure that the personal documents required are actual documents and not forged. When the guidelines are not met, the Official must inform Compliance immediately. I keep a control spreadsheet with account information (account status, signatories, directors, juristictions). Furthermore, I have to contact banks to find out about new financial products to offer the customers and create financial structures according to the clients’ needs.
|
|
|
|
