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Job Opening
Company:D- Link International Pte Ltd
Job Title:Technical Support Specialist
Job Location:Singapore - Singapore
County or nearby cities:Malaysia
Job Category:
  • Support/Help Desk
Employment Type:Full Time
Posted:2012-07-13
Job Description & How to Apply Below
Responsibilities:
• To provide technical support to our customer in Chinese & Bahasa language for phone support.
• To provide technical support to our customer via email for all languages (English, Chinese & Bahasa)
• To provide level 2 support to our outsourced call center.
• To handle technical escalations to our HQ R&D
• To test new product & create training slides.
Position Requirements
Skills / Industry Qualifications Required:• Diploma or Certificate in IT/Computer Engineering with 2-3 years working experience in technical support within a call center environment.
• Some Knowledge of basic IT networking technologies and various operating system setup & configurations.
• Enthusiastic and communicative, pro-active and takes pleasure in giving higher-than-expected quality service to customers.
•                    To be based in Singapore
Education Level Required:Tech School
Contact Information
Contact Name:D- Link International Pte Ltd
Preferred method of contact:E-mail via Apply Online Box (below when logged in)
Apply for this Job Here
Malaysia-only applications: Please note that this Company / Employer has indicated that only qualified candidates currently residing in Malaysia are being considered here for this position.

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