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English School on the Gold Coast, Queensland, Australia

Hales Institute, Melbourne:
Located in Melbourne, Victoria, Eastern Australia, Hales Institute is globally renowned for excellence in General English classes at all levels. Our dedicated and caring team of fully qualified ESL teachers provide a positive and welcoming student-centred learning environment. Each teacher works with individual student needs from setting achievable goals and tailoring programs to student learning styles to regular assessments and constructive feedback. Students are encouraged to work co-operatively in a peer-to-peer collegiate environment that provides every opportunity for all students to excel. The ELICOS program is designed to accommodate a variety of student needs and standards from beginner to advanced. Assessment is ongoing throughout the course, based on student participation and language proficiency in all four-skill areas (reading, writing, listening, speaking and comprehension). Our Free Conversation Club is an excellent opportunity to improve your real Australian English!

Email: Contact us here     ( or request a callback ).


Photo of English School on the Gold Coast, Queensland, AustraliaThe Hales Institute emphasis is on student-centred learning, helping students to discover their own learning styles, to understand their motivation and to acquire effective study skills that will be valuable throughout their lives. Our classes are suitable for individuals who intend to study our diploma courses here at Hales, undergraduate or postgraduate study at university, or wish to improve their English for use at work or for communication worldwide.

Each level follows syllabus-based course materials selected for their suitability integrating the four language skills in a way which facilitates the unique Hales Institute communicative approach to learning.

Ask us how we can help you perform at your best and get the most out of General English for your career, further study or social communication.

Teaching staff:

Our trainers are highly qualified and experienced. They have both vocational qualifications and industry experience.
Our ELICOS teachers are tertiary qualified with post-graduate ESL qualifications. Our international students find the staff professional, knowledgeable and helpful.

Student Welfare:

Image of English School on the Gold Coast, Queensland, AustraliaAcademic issues
Students are able to gain advice and support in ensuring they maintain appropriate academic levels. All students’ progress is monitored and guidance and support provided where non satisfactory results are identified.

Personal / Social issues
Students have access to the Student Services officer through normal school hours and there is a 24 hour emergency number.

Hales Institute is able to refer students to appropriate accommodation services and are always available to discuss any issues or concerns a student may have with their accommodation arrangements. See the Student Services Officer on level 3 and 4 for assistance.

Medical Issues

Student Administration will always have an up to date list of medical professionals within access from the Institute’s location and any student with medical concerns should inform the Student Servcies Officer who will assist them in finding a doctor.

Social Programmes
The Student Services Officer will occasionally organise social events that allow all students enrolled to mingle and socialise. These events may range from cultural and sightseeing events, to dinners, excursions and sporting events.


- ELICOS ESL programmes
- General English for beginners to advanced
- IELTS Exam preparation
- Language proficiency courses in all four-skill areas (reading, writing, listening, speaking and comprehension)
- Free English Conversation Club

About Melbourne:

Melbourne is the capital of Victoria, and is the second most populous city of Australia, with almost 4 million inhabitants. It is considered one of the most liveable cities in the world. The city is vibrant, energetic and diverse, and, being know as the Australian capital of fashion, design and good eating offers a variety of cultural and sport events such as the Australian Open, the Formula 1 Grand Prix, the Melbourne International Film Festival, and Fashion Week.

Rich in culture, Melbourne also offers one the most interesting musical panoramas, with venues hosting gigs and shows for every taste from classical music to rock to jazz and blues. It is also recognised for its excellence in education with worldwide recognised universities and excellent private institutes such as Hales.

From fine food and dining, arts and entertainment, sports and recreation, there's something for everyone in Melbourne. Hales Institute is located in the heart of the city at Level 3, 55 Swanston Street, convenient to public transport, numerous restaurants, bars & clubs, as well as major sporting, arts and educational facilities.

Being in the city centre at a centalised campus brings unique opportunity, a great base to reach out and explore in your downtime as well as handy access to facilities like large bookstores, unique specialty shops, cinema complexes and more.

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Address: 3/55 Swanston Street, Melbourne, Victoria , Australia