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Amadeus - Computer Reservations System

Amadeus Computer Reservations System:
Amadeus is a computer reservations system (CRS) that is used by airlines, travel agents and other tourism and travel industry companies. It is one of the industry-standard booking and reservation systems used by travel companies worldwide. Also known as a GDS (Global Distribution System), Amadeus was initially used exclusively for airline ticket booking. However, it is now also used to book train travel, cruises, car rental, ferry reservations, and hotel rooms.

Amadeus - industry-standard booking and reservation systems:

Amadeus was formed in 1987 by an alliance between Lufthansa, Air France, Iberia Airlines and Scandinavian Airlines System, as a European alternative to Sabre, the American GDS. The group services customers including airlines, travel agencies, hotels, ferry and cruise lines, tour operators, insurers, car rental and railway companies, and individual travellers directly.

Amadeus holds around 35% of the global travel market and is widely used throughout Europe and Asia. Many travel companies will list a full understanding of Amadeus as 'essential' on their job specifications, so it is much easier to get a job in this sector if you can prove that you have this skill!

Amadeus Training:

There are a wide range of classroom-based and online Amadeus training courses available. Ensure that the course you complete is fully compliant with the IATA's GDS (International Air Transport Association's Global Distribution System) requirements.

Who should complete Amadeus Training?
- Airline fares desk agents
- Travel agents
- Airline ticket agents
- Call center agents

Updated: 2014-04-14