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Alexander Alexander, Posted: 2017-04-10 23:33:45
Why you want to work with us:
• Located in the heart of Downtown Boston, near Faneuil Hatt
• Relaxed work environment
• Office snacks daily and lunch provided often
• Health & wellness stipend
• Workout room with weights/lounge
• Healthy work-life balance, unlimited vacation
• Frequent office outings to let loose and have fun!
As a Customer Success Representative You will
• Help onboard customers
• Build and strengthen customer relationships
• Manage all aspects of business-client relationship post sale
• Provide support to active client base
• Maintain a revenue base by managing account retention
• Drive upgrade revenue from new product feature adoption and expanded usage
• Work as part of the team to develop strategies for scale and growth
You have:
• Prior experience with project management or customer service
• Desire to work with small business owners
• Phenomenal organizational skills
• Clear and articulate communication skills and the ability to effectively drive a phone conversation
• The ability to thrive in a fast-paced environment
Augustine Augustine, Posted: 2018-02-22 18:33:37

Hi Alexander,

I would like to be considered for the customer success representative position. In which fundamentally, I'm interested in this position to shape my ability and obtain more experience in this industry.

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