Administrator, Office Administrator​/ Coordinator, Administrative​/Clerical

Base Location

You’ll be expected to spend 50% of your working week in one of the following locations:
Aberdeen, Inverness, or Perth.

£29,504 - £34,757, plus a range of benefits to support your finances, wellbeing, and family.

12 months Fixed Term Contract | Full Time.

As an Administrator, you will provide comprehensive support to the management team, customers, and stakeholders, ensuring the efficient and consistent delivery of business processes. You will help ensure that SHEPD Operations and Delivery meets all internal and external standards while delivering a high level of customer service.

• Work as part of a multi-skilled administration team, adapting your day-to-day activities to meet changing business needs.
• Support key processes including planned supply interruptions, operational paperwork, ordering supplies, and project delivery activities such as quote acceptances.
• Collate and submit information for regulatory reporting, maintain governance standards, update core systems, produce reports, and help resolve data queries.
• Communicate confidently with customers, handling queries by phone and in writing, ensuring responses meet company procedures and coordinating with relevant teams.
• Raise purchase orders, manage invoices/payments, liaise with suppliers and produce reports to support payment processes.
• Provide support outside normal hours during exceptional storm events to assist with restoration activities.

• Experience in a similar administrative role, with knowledge of purchase orders, invoicing, SharePoint lists, Microsoft Power Automate (Flows) and delivering excellent customer service.
• Excellent time management and organisational skills, enabling you to effectively prioritise tasks and ensure deadlines are met.
• Strong communication skills, allowing you to engage clearly and professionally with a wide range of stakeholders.
• Strong attention to detail and accuracy, ensuring high-quality and reliable outputs.
• Strong problem-solving skills, with the ability to analyse issues and implement effective solutions.
• The ability to work effectively within a pressured environment, maintaining performance and focus under tight deadlines.

• Discounts on private healthcare and gym memberships.
• Wellbeing benefits including a free online GP and 24/7 counselling service.
• Interest‑free loans on tech and transport season tickets, or a new bike with our Cycle to Work scheme.
• Generous family entitlements such as maternity and adoption pay, and paternity leave.

SSE will make any reasonable adjustments you need to ensure that your application and experience with us is positive. We are dedicated to fostering an open and inclusive workplace where people from all backgrounds can thrive, and we create equal opportunities for everyone to succeed. We especially welcome applications from those who may not be well represented in our workforce or industry.