Field Service Technician; Surface technologies

Field Service Technician (Surface technologies)

Location:

Aberdeen, GB

Employment type:

Employee

Place of work:
Hybrid

Offshore/Onshore:
Offshore

Technip

FMC is committed to driving real change in the energy industry. Our ambition is to build a sustainable future through relentless innovation and global collaboration – and we want you to be part of it. You’ll be joining a culture that values curiosity, expertise, and ideas as well as equal opportunities, inclusion, and authenticity. Bring your unique energy to our team of more than 21,000 people worldwide, and discover a rewarding, fulfilling, and varied career that you can take in anywhere you want to go.

The responsibility of the Field Service Technician is to successfully deliver and execute jobs such as preparation, installation, repair and maintenance of Technip

FMC equipment, or other brands, under field conditions and in an international on & offshore environment. Act as a technical subject matter expert within the technical teams.

• Install, test, repair, and maintain Technip
  
  FMC (TFMC) equipment and tools, including reworked and third‑party products.
• Prepare all necessary equipment, service tooling, backup systems, and spare parts to ensure readiness and functionality prior to job start.
• Perform required calculations and checks onshore and offshore (e.g., space‑outs, equipment status, test pressures).
• Independently or within a team, execute field service activities in accordance with TFMC Service Manuals and procedural standards.
• Complete all required field documentation, including Field Service Orders (FSO), Field Spare Parts Tickets (FSPT), Field Non‑Conformance Reports (FNCR), and related service reports with accurate timing, part/serial numbers, and equipment details.
• Communicate all equipment and procedural defects to Service Management and ensure proper documentation is submitted promptly.
• Maintain high‑level daily communication with internal and external company representatives regarding job procedures, spare parts, critical measurements, and operational status.
• Provide sales support and quality customer interface, including handling customer comments, requests, and complaints professionally.
• Support project execution by reporting daily to the Service Project Manager and escalating business‑critical decisions when required.
• Provide project support during operations, handling emerging issues to prevent downtime.
• Prepare and complete safety‑related documentation and consistently pursue safe work practices in alignment with TFMC Quality Management System and QHSE requirements.
• Actively suggest improvements to enhance safety, operational efficiency, and equipment performance.
• Lead field personnel as required, supervising field service teams, coaching/mentoring junior colleagues, and ensuring tasks comply with procedures, codes, and standards.
• Ensure smooth onshore and offshore operational performance while liaising effectively with client representatives.
• Assist in developing procedural requirements for current and future jobs.
• Represent TFMC professionally, acting as an ambassador and identifying opportunities to improve service quality and customer success.

• HNC/HND Mechanical Engineering or time served apprenticeship preferably in a mechanical discipline – a formal technical and/or mechanical education (mechanic, hydraulics).
• Several years of experience in field service technician role.
• Knowledge of surface wellheads and surface operations is essential.
• Ability to read and understand drawings.
• Able to perform moderate complex calculations.
• Ability to understand, troubleshoot, explain and teach others about technical tools and instruments required to perform duties.
• Knowledge of safety in relation to working with pressurized equipment, exploitation of cranes, gas equipment.

• Proactive attitude (responsiveness) with a high level of professionalism and accuracy.
• Problem‑solving skills with a systematic approach.
• Stress resistance.
• High level of communication and listening skills.
• Willing and able to travel abroad with flexibility in terms of working times/periods and locations/countries.
• A focus on quality and HES.
• Ability to coach and mentor more junior colleagues.

Technip

FMC promotes equal opportunities and inclusion by ensuring equal opportunities to all ages, races, ethnicities, religions, gender expressions, disabilities, or all other pluralities. We celebrate who you are and what you bring. Every voice matter and we encourage you to add to our culture.

Technip

FMC respects the rights and dignity of those it works with and promotes adherence to internationally recognized human rights principles for those in its value chain.