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Service Advisor

Job in Abu Dhabi - UAE/Dubai
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Company: Porsche
Full Time position
Listed on 2020-09-26
Job specializations:
  • Customer Service/Help Desk
    Bank Customer Service, Call Center, Customer Service Rep
  • Automotive
    Automotive Management
Job Description & How to Apply Below

Responsibilities:

Perform write-up of job card, this will include entering the customer information: name, address, telephone numbers, date and description of customer concerns Coordinate with the Forman to determine the amount of work needed on the vehicle and prepare job card Obtain the customer signature on the job card Make preliminary evaluation whether work will be covered under warranty, customer will pay, etc. Obtain prior repair approval from the customer when required Review customer service history for indication that current repair requests have been noted/repaired previously Advise the customer on the type of service needed for the vehicle Advise the customer on the overall performance of the vehicle Coordinate with Customer Relations Representative (After Sales) for solving customers’ complaints Perform related duties as assigned by Respective Supervisor/ Service Manager.

Age: Min. 25 & above

Preferred Qualification & Skills: Diploma / Degree in Mechanical / Automobile / related engineering discipline

Preferred Experience: Minimum of four years experience in a similar position.

Position Requirements
Less than 1 Year work experience
Note that applications are not being accepted from your jurisdiction for this job currently via this jobsite. Candidate preferences are the decision of the Employer or Recruiting Agent, and are controlled by them alone.
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