Shipping Clerk

About Us

At Plasti-Fab, a Carlisle Company, we’ve been supporting sustainable building for over 50 years with high-quality insulation solutions used in commercial, residential, and infrastructure construction across North America. Learn more about our company here.

Now part of Carlisle Weatherproofing Technologies (CWT), we’re proud to be contributing to industry‑leading innovation, sustainability, and performance. With a strong focus on energy efficiency, labor savings, and re‑roofing trends, we’re positioned for continued growth through Carlisle’s Vision 2030 strategy.

Now’s the perfect time to join us. As a fully vertically integrated EPS manufacturer, our operations span over 50 locations across Canada and North America. Our recent expansions – including in‑house resin production and cutting‑edge technical labs—underscore our commitment to quality and environmental responsibility.

The Shipping Clerk’s responsibilities include shipping and dispatch coordination; order fulfillment and packaging; and managing inventory and material movement. Attention to detail is critical to avoiding shipping errors.

• Pick and pack orders according to specifications and ensure all items are securely packaged to prevent damage during transit.
• Review, prepare and verify shipping documentations, including bills of lading, packing lists, and shipping labels, sales and production orders to prepare accurate shipping lists.
• Schedule and coordinate outbound shipments to ensure on‑time delivery to customers.
• Verify accuracy of outgoing shipments and resolve any discrepancies before dispatch.
• Communicate with carriers to arrange pickups, resolve delays, and confirm delivery appointments.
• Monitor the status of shipments and update internal systems accordingly.
• Ensure proper loading of shipments to maintain product integrity and comply with carrier requirements.
• Assist with internal material transfers and staging of products for shipment.
• Maintain organized and accurate shipping records and assist with inventory tracking as needed.
• Coordinate with inventory control department to ensure product availability for shipment.
• Track key performance metrics such as on‑time shipment rate and error rate.
• Report shipping issues or carrier delays to appropriate personnel in a timely manner.
• Ensure shipments comply with DOT, OH&S, and company shipping guidelines.
• Support adherence to 5S, Lean principles, and good housekeeping practices in shipping areas.
• Dispatch – Dispatches outbound truckload shipments to approved carriers for timely delivery to our customers. Works closely with Sales, Customer Service, and our base of carriers to ensure the efficient delivery of our goods. Must have good analytical skills to examine each delivery for the type of equipment needed, length of haul, freight cost calculation, and carrier lane preference.
• Customer Service Follow‑up – Traces or re‑consigns truckload shipments on an outbound basis to provide administrators with up‑to‑date shipment information as needed. Provides truckload freight quotes on individual shipments to Customer Service. Adds, changes, and deletions on allocated shipping orders are performed routinely. Confirms jobsite deliveries with customers. Forwards all shipment discrepancies to management.
• Carrier Interface – Works to maintain good carrier relations and communication. Ensures proper trailer numbers are assigned to loads in conjunction with carrier requests. Follows up on trailer damage with carrier maintenance personnel. Works with carriers to understand needs regarding reload possibilities and specific lanes they prefer to haul. Documents late carrier deliveries and follows up with Customer Service to resolve and/or file claims with the carrier to recover additional costs.
• Detention – Takes proactive steps to avoid detention. Documents detention charges incurred and notifies Customer Service for direct billing to the customer. Reviews all detention freight bills and ensures they are accurate for management’s approval.
• Transportation Costs – Responsible for using the most economical carrier to meet customer requirements. Calculates truckload freight charges and…