Epic Revenue Cycle Report Developer

Location: Texas

About Us

Here at Baylor Scott & White Health we promote the well-being of all individuals, families, and communities. Baylor Scott and White is the largest not-for-profit healthcare system in Texas that empowers you to live well.

Our Core Values are:

* We serve faithfully by doing what's right with a joyful heart.

* We never settle by constantly striving for better.

* We are in it together by supporting one another and those we serve.

* We make an impact by taking initiative and delivering exceptional experience.

Benefits

Our benefits are designed to help you live well no matter where you are on your journey. For full details on coverage and eligibility, visit the Baylor Scott & White Benefits Hub to explore our offerings, which may include:

* Immediate eligibility for health and welfare benefits

* 401(k) savings plan with dollar-for-dollar match up to 5%

* Tuition Reimbursement

* PTO accrual beginning Day 1

Note:

Benefits may vary based upon position type and/or level.

JOB SUMMARY

No Visa Sponsorship:
Applicants must have unrestricted US work authorization. Current or future sponsorship is not available for this position.

The Epic Revenue Cycle Report Developer II (Automation / Cost Optimization) is responsible for designing, developing, testing, and maintaining reporting and analytics solutions that measure, monitor, and optimize Epic Revenue Cycle AI and automation initiatives. This role supports the Revenue Cycle Improvement Cost Optimization team by delivering actionable reporting for automation project performance, operational impact, financial outcomes, and benefits realization.

The Report Developer II partners closely with Epic Revenue Cycle Automation Consultants, Revenue Cycle Operations leaders, Epic analysts, and vendors to translate automation goals into reliable metrics, dashboards, and self-service reporting. While this role may support broader Revenue Cycle operational reporting, it is primarily focused on analytics that enable Epic AI/automation strategy, adoption, and measurable ROI.

ESSENTIAL FUNCTIONS OF

THE ROLE

1) Automation & AI Project Reporting

* Develop reporting solutions to support Epic AI/automation initiatives across front, middle, and back-end Revenue Cycle workflows (e.g., denials automation, authorization automation, claim edits, workqueue automation, AI-generated appeal letters, predictive models, workflow orchestration tools).

* Translate automation project requirements into metrics that monitor: adoption and utilization, automation throughput/volume, exception rates and fallouts, accuracy/quality outcomes, cycle time improvements, productivity (account touches), financial impact (cash acceleration, AR days impact, denial prevention, net yield)

* Build and maintain KPI dashboards and operational scorecards that "tell the story" of automation performance and outcomes for executive and operational audiences.

* Partner with Automation Consultants to define measurement plans and baseline/target methodology for each project (before/after, control groups, trend analysis, attribution assumptions).

2) Epic Reporting & Data Development

* Design, develop, and maintain reports and extracts using Epic reporting technologies, such as:
Reporting Workbench, Clarity (SQL-based reporting), Caboodle (preferred where applicable), Slicer Dicer, Radar dashboards, Cogito components

* Write, validate, and optimize SQL queries to support accurate, performant analytics; partner with data/platform teams as needed for optimization, refresh schedules, and data availability.

* Establish standardized metric definitions and reusable reporting components (templates, data dictionaries, calculation standards) to improve consistency across automation initiatives.

3) Performance Monitoring & Benefits Realization

* Develop and maintain measurement frameworks for automation initiatives, including baseline measurement and trend monitoring

* benefits tracking (hard savings, soft savings, cost avoidance), ROI reporting and forecasting support operational impact measurement (capacity creation, backlog reduction, error reduction)

* Monitor dashboards and reports for anomalies and potential performance risks; proactively surface insights and recommend actions to Automation Consultants and operational leaders.

* Produce recurring performance summaries for assigned projects (weekly/monthly), including narrative interpretation and key callouts.

4) Vendor Performance & Scorecard Reporting

* Build vendor performance dashboards/scorecards aligned to contracted objectives and operational KPIs (e.g., automation accuracy, turnaround time, throughput, denial prevention outcomes, SLA compliance).

* Support vendor governance by providing data for QBRs, escalations, and performance discussions; ensure metrics are defensible, reconciled, and clearly defined.

5) Production Support, Quality, and Governance

* Support reporting in production environments: troubleshoot issues, resolve data discrepancies, and maintain report reliability and performance.

* Create and…