Docketing Technician; Office Automation

Position: Docketing Technician (Office Automation)
Summary

For more information on the Department of Justice and the United States Attorneys' Offices, visit http://(Use the "Apply for this Job" box below)..

As needed, additional positions may be filled using this announcement.

This position is also being announced to applicants eligible to apply through Merit Staffing procedures under 26-NM--MS.

Learn more about this agency

Duties

Help

Duties of Docketing Technician (Office Automation)If selected for this position, you will serve as a Docketing Technician (Office Automation) for the United States Attorney's Office, District of New Mexico. Duties will include:

• Serves as a source of procedural and systemic information on all aspects of docketing functions.
• Recommends revisions of office procedures to improve docketing functions, expedite case processing.
• Provides information in an optimally precise and accurate manner.
• Develops or requests new or modified reports and internal processing procedures to meet changes in USAO needs or to improve docketing efficiency and effectiveness.
• Advises other docketing personnel on unique or complex cases or situations.
• Assists in troubleshooting systemic problems and recommending solutions.
• Explains the operation of the automated system and the importance of timely information to both new AUSAs and legal support staff.
• Provides ongoing instruction on docketing requirements and procedures.
• Develops local docketing training activities and materials.
• Ascertains the effectiveness of training sessions and makes required improvements.
• Develops and maintains automated records from initial referral to final disposition and case file closure.
• Utilizes advanced automation techniques to produce valid and reliable data and data analyses based on the specific needs of the requester.
• Analyzes content to determine the nature of the USAOs interest and cause of action.
• Updates databases and systems to record status changes in all items docketed.
• Reviews reports to identify recurring errors.
• Recognizes data elements that are missing and locates as necessary.
• Determines incoming cases or legal actions requiring special handling and makes appropriate referral prior to coding and data entry.
• Provides legal support services to AUSAs.
• Enters pertinent information into docketing system and routes to appropriate USAO employee.
• Conducts periodic case certification process.
• Reviews recurring reports (e.g., weekly reports of new claims, matter, and cases) and any statistical reports to respond to inquiries.
• Makes required corrections requested by authorized USAO employees.
• Based on knowledge of legal processes involved, and after review of automated records, determines when a case may be closed out of the system.
• Reviews case files to ensure all information is correct and completes records as necessary.
• Receives inquiries on case status from client agencies, the Court, USAO staff, defense counsel and other individuals.
• Retrieves information using query routines or from hard copy reports.
• Exercises confidentiality, tact, discretion, and judgment in determining what information may be properly released.
• Produces a variety of written documents and materials utilizing a wide range of office automation applications.

Responsibilities will increase and assignments will become more complex as your training and experience progress.

Requirements

Help

Conditions of employment

• You must be a U.S. Citizen or National
• Initial appointment is conditioned upon a satisfactory pre-employment adjudication. This includes fingerprint, credit and tax checks, and drug testing. Continued employment is subject to a favorable adjudication of a background investigation
• You must be registered for Selective Service, if applicable
• If selected, you may be required to complete a one year probationary period.
• You must meet all qualification requirements upon the closing date of this announcement.

Qualifications

GS-05:
To be qualified at the GS-05 level, you must have: at least one (1) full year of specialized experience equivalent to the GS-04 level in Federal service; OR four (4) years of education above the high school level; OR a combination of both specialized experience and education as explained below.

• Specialized Experience is…