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Job in Alexandria - Fairfax County - VA Virginia - USA
Company: Cole Capital
Full Time position
Listed on 2021-03-26
Job specializations:
  • Real Estate/Property
  • Hospitality/Catering
    Guest Services
Job Description & How to Apply Below
We have a new opening for our concierge team. Join a pretty awesome team in providing stellar customer service. The Concierge is responsible for assisting and directing residents, visitors and vendors at a great building in Alexandria, VA


  • Greet all residents, guest and vendors.
  • Receive and enter maintenance requests into property management software.
  • Follow proper emergency procedures by understanding and adhering to after-hours maintenance emergency protocol.
  • Provide local community maps, phone number, tourist destination, travel assistance and restaurant recommendation for the building residents and guests.
  • Coordinate and facilitate timely use of local services such as florist, dry cleaning, pet walking and others which may be requested by the residents.
  • Answer front desk phone and provide timely communication to the management team and maintenance.
  • Receive, open and distribute incoming mail and manage outgoing correspondence and other mailings.
  • Ensure lobby windows, doors, floors, furniture and lobby areas appearance is first class.
  • Act as a brand ambassador engaging residents to help promote the Property and CIM Group.
  • Assist Property Manager is coordinating resident questionnaires, surveys, resident follow up on work orders

  • Provide backup leasing assistance as directed by the Leasing Associate or Property Manager.

  • High school education or equivalent required
  • One-year prior experience working in residential property management.
  • Previous experience working in multiple residential assets if position involves more than one property.
  • Must possess a valid state-issued driver’s license.
  • Knowledge of applicable laws such as Federal Fair Housing Act
  • CIM does not accept unsolicited resumes from Agencies. Any unsolicited resumes received from Agencies will be considered property of CIM and no fees will be due or paid. If you wish to become an approved Agency with CIM or any of its Affiliates, please contact a member of the CIM Talent Acquisition Team.
    Position Requirements
    Less than 1 Year work experience
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