Subscription & order coordinator – French

Location: Almere, Flevoland;
Hours: 32-40 hours a week

ORdigi

NAL is a specialist distributor of solutions for information processing and document creation, ranging from solutions for speech recognition, document capture and dictation, print management, scan & capture, BPM and mobile & desktop workflow solutions. Also, ORdigi

NAL is the exclusive distribution partner for Biz Skype, which enables telephony options within Skype for Business. Besides distributing the solutions, ORdigi

NAL also offers related services such as cloud hosting, professional services, lead generation, lead handling, inside sales activities, pre‑sales support, implementation, help desk support and troubleshooting. ORdigi

NAL also develops in‑house connectors to allow our software to communicate with backend applications (e.g. CRM, ERP, Financial and HRM Apps).

As a subscription & order coordinator, you will be responsible for processing the orders from our customers. You can advise the customer regarding the solutions we offer. We offer hardware and software and this includes maintenance contracts which can be renewed annually. You are customer‑focused and accurate, ensuring that the entire order process is completed to the company’s satisfaction. You preferably have experience with AFAS Profit.

However, having experience with Microsoft Windows 10, server and Microsoft office solutions, or MFP / telephony solutions is an advantage.

• A native French speaker (other languages are a plus).
• Professional (working) level English.
• Bachelors working and thinking level.
• (Basic) Experience in AFAS Profit and can work with the Microsoft Office programs.
• Good interpersonal skills with both customers and colleagues.
• Available for 32-40 hours (part‑time/full‑time).

You are/have/can…

• Excellent communication skills and can work well in a team.
• Customer‑oriented.
• Work accurately.
• Plan well but can also react ad hoc (on the spot) to perform varied tasks.
• A proactive attitude and perseverance.

• Exciting position with career opportunities.
• Market‑based salary.
• Opportunity to work with a dynamic and forward‑thinking team.
• Hands‑on experience in a rapidly growing industry.
• Fun and diverse (international) team.