Sr Manager Content

Step into the innovative world of LG Electronics. As a global leader in technology, LG Electronics is dedicated to creating innovative solutions for a better life. Our brand promise, 'Life's Good', embodies our commitment to ensuring a happier life for all. We have a rich history spanning over six decades and a global presence in over 290 locations. Our diverse portfolio includes Home Appliance Solutions, Media Entertainment Solutions, Vehicle Solutions, and Eco Solutions.

Our management philosophy, "Jeong-do Management," embodies our commitment to high ethical standards and transparent operations. Grounded in the principles of 'Customer-Value Creation' and 'People-Oriented Management', these values shape our corporate culture, fostering creativity, diversity, and integrity. At LG, we believe in the power of collective wisdom through an inclusive work environment. Join us and become a part of a company that is shaping the future of technology.

At LG, we strive to make Life Good for Everyone.

At LG, we offer a thoughtfully designed employee experience that fosters professional growth, prioritizes health and well-being, and builds a strong internal community—setting you up for long-term success.

You’ll work in an environment that empowers colleagues to demonstrate their capabilities, focus on meaningful work, and create real value. LG encourages creative and individual approaches to challenges, with a strong emphasis on performance, skill development, and equal, merit-based opportunity. We want our colleagues to grow alongside our global business, which is why we reward exceptional performance and offer industry-leading benefits.

Come grow with us.

The Opportunity

This role owns product content, establishing governance, standards, and a single source of truth to ensure consistency and accuracy across all platforms. It leads the strategy, implementation, and optimization of PIM/DAM systems, while overseeing technical writing and end-to-end content operations to drive efficiency and quality. Additionally, the position defines and delivers technical training programs, managing instructional design and enabling internal teams and partners with effective learning solutions.

Content Governance & Ownership

• Serve as the enterprise owner of product content, ensuring accuracy, consistency, and accessibility across all platforms. Define and enforce content governance standards, including taxonomy, structure, and lifecycle management. Maintain a “single source of truth” for product information and digital assets across systems and channels.
• Define and execute the strategy and roadmap for PIM and DAM platforms (e.g., Akeneo, Bynder). Design and optimize product data models, asset structures, and system integrations. Manage external vendors and third‑party developers to ensure performance and scalability. Lead the Technical Content Architect function and drive continuous improvement of content systems.

Technical Writing & Content Operations

• Lead and develop the Technical Writing team, establishing standards, templates, and best practices. Own the end-to-end content creation lifecycle, from intake through publication. Establish centralized content operations to improve efficiency, consistency, and reuse. Partner with cross‑functional stakeholders to ensure technical accuracy and alignment.

Technical Training & Enablement

• Define and lead the technical training strategy for internal teams and channel partners. Manage the Instructional Design team and oversee development of training programs. Partner with external vendors for technical training content and delivery. Define curriculum, delivery methods (digital, in‑person, hybrid), and training materials scope.

• Bachelor’s degree in Marketing, Business, Communications, Technical Writing, or related field.
• 7+ years of experience in content management, PIM/DAM systems, or technical enablement within HVAC, building technologies, or industrial B2B.
• Experience leading technical writing, instructional design, or content operations teams.
• Strong expertise in content architecture, data governance, and digital platforms.
• Proven ability to…