Field Technician

Field Technician

If you have never thought about a career as a Field Technician, it’s time to think again! If you love working in the field, driving vehicles, interacting with customers, and advancing with ongoing learning opportunities Cable One is your next and final stop. This role offers an extensive training program with both one‑on‑one and group training classes, access to mentors from across the company, a company truck, and all necessary tools to perform the job.

Equipment such as uniforms, hats, boots, and other items are provided as well.

Our INCREDIBLY competitive benefits package includes 20 days (about 4 weeks) of PTO per year, medical benefits that start on the first day of employment, a 401(k) match of up to 5%, and generous tuition reimbursement which increases with your tenure. You can even earn credits toward your associate degree while at work.

• Connect customers by installing service drops or outlets in residential and business properties.
• Use electronic test equipment and online diagnostic tools to troubleshoot drops or outlets, diagnose and repair reception performance issues, and resolve all problems from customer equipment to the output of the first distribution amplifier.
• Ensure proper upstream and downstream signal levels at each termination on the customer’s premises.
• Suggest upgrades of existing services and educate customers on their new or existing equipment.
• Take on additional duties needed to help drive our purpose, fulfill our brand principles, and abide by our organization’s values.

• Good driving record and a valid driver’s license in the state you are applying.
• Flexibility to work overtime and on‑call as needed.
• Strong problem‑solving skills, ability to listen to customers and present solutions positively.
• Ability to work in small and confined areas, lift to 80 lbs, work on a ladder, and work in all weather conditions.
• At least 3 months of customer service or related experience, or an equivalent combination of education and experience.
• High school diploma or GED.
• Regular and predictable attendance.

• Committed – Values each customer while working hard to keep their business and support our communities.
• Helpful – Delivers support in ways most useful to customers, addressing needs with expertise, respect, and empathy.
• Proactive – Understands customer needs and actively works to make their relationship seamless, easy, and rewarding.
• Personal – Knows customers well and tailors communication and interactions to meet their expectations.

• Medical, dental, and vision plans – start when you start.
• Life insurance (self, spouse, children).
• Paid time off (vacation, holiday, personal/sick days).
• 401(k) – 100% company match up to 5% of eligible compensation.
• Group legal plan with identity theft protection.

• Tuition reimbursement (up to $5,250 in the first year).
• Free cable and internet services for associates in a serviceable area.
• Annual community support to various organizations across the U.S.
• Associate recognition and awards programs.
• Advancement opportunities.
• Collaborative work environment.

Cable One and our family of brands is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or disability.