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Veterinary Assistant and Customer Service Representative

Job in Anderson - Madison County - IN Indiana - USA
Company: South Anderson Veterinary Clinic
Full Time position
Listed on 2019-07-12
Job specializations:
  • Healthcare
    Hospital, Medical Specialist, Healthcare Consultant
  • Customer Service
    Customer Service Rep
Job Description & How to Apply Below
Job Description

Reception

  • Manage day-to-day operations of veterinary office
  • Maintain clean environment
  • Properly answer multi-line phone system, asses, prioritize and direct phone callers.
  • Maintain a professional reception area
  • Greet & welcome client and patients
  • Check in clients/patients, collect pertinent information
  • Confirmation of next day's appointments according to protocol
  • Schedule client/patients for efficient use of doctor & staff time
  • Must be comfortable with windows based computer software
  • Collect payment from patients at the time of treatment
  • Make follow-up appointments as needed

Assistant/Technician

Work directly with the veterinarians to ensure high quality medical and surgical care

Restraint of animals

Cleaning of facility

Client education

Surgical assistant

Office Participation

  • Be an active participant in TEAM meetings
  • Perform other tasks as assigned by the Doctors/managers

PERSONAL REQUIREMENTS

  • Active movement throughout the day: walking, standing, squatting, etc. (not a sedentary position).
  • Ability to lift 40#

Education/Experience

  • High School Diploma
  • Two years office experience desired
  • Legible handwriting
  • Associates or BA preferred

Interpersonal

  • Good interpersonal skills
  • Enjoy animal interaction
  • Effective verbal skills
  • Must be a TEAM player
  • Able to adapt to office policy improvements
  • Conflict resolution experience
  • Customer service or patient relations experience
  • Quick response/accurate data entry

Job Type: Full-time and part time available

Required education:

  • High school or equivalent

Required experience:

  • Office skills for 2+ years
  • Previous veterinary Assisting/Tech experience
Company Description

South Anderson Veterinary Clinic and Country Critters Veterinary Hospital are FULL service animal hospitals that tailors to high quality medical and surgical services to meet the needs of our clients and patients. It is our desire that every pet enjoy every day of their life. We work hard but have fun doing it. The work environment is stimulating and life changing.

Position Requirements
Less than 1 Year work experience
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