Program Quality & Mission Assurance Associate

Program Quality & Mission Assurance Associate

Location: Andover, MA (US-MA-ANDOVER-AN1 ~ 350 Lowell St ~ AN1 ESSEX BLDG)

Job Type: Onsite;
Security Clearance: DoD Secret – active and existing required after day 1.
Citizenship: U.S. Citizen required.

At Raytheon, the foundation of everything we do is rooted in our values and a higher calling – to help our nation and allies defend freedoms and deter aggression. The Program Quality & Mission Assurance Associate role will implement and develop processes to deliver compliant systems and specific customer quality flow‑down requirements throughout program life cycles. This position will support the LADS Quality & Mission Assurance Executive Director and engage with executive leadership.

• Represent Program Quality on program or project leadership teams.
• Support communication of program goals, targets, requirements, and customer feedback.
• Assist in providing program direction to ensure quality tasking is accomplished within budget, on time, and as defined in program planning.
• Prepare, collect, analyze, and maintain MA metrics.
• Establish customer relations and validate customer corrective action requests; assess impact of potential customer escapes.
• Co‑chair Program Corrective Action Board (CAB) to meet measures and metrics from stakeholder reviews.
• Ensure autonomous reviews and assessments of program performance, including self‑guided technical assessments of systems engineering, QA, lessons learned, technology, production, and programmatic practices to assure QMS processes are defined and implemented.
• Review engineering program documentation (specifications, requirements, drawings, test plans, procedures, SOPs) prior to release for correctness to technical standards.
• Act as the voice of the customer to autonomously assure mission results.

• Bachelor’s Degree and a minimum of eight (8) years of relevant experience.
• Experience in Quality, Engineering, Operations, and/or Program Management.
• Experience applying Quality Management System standards ISO
  9001 and AS9100.
• Experience with Industry and Government Mission Assurance Requirements and Standards.
• Performance improvement and/or problem mitigation experience using metrics for predictive or proactive actions/corrections.
• Experience supporting external and internal quality audits.
• Ability to obtain and maintain a U.S. government‑issued security clearance.
• U.S. citizenship required.

• Prior experience in the aerospace or defense industry.
• ASQ Quality Certification.
• Experience managing direct reports.
• Experience with environmental laboratory control practices.
• Experience with Raytheon RCAS or a proven close‑loop corrective action system.
• Experience establishing and maintaining relationships with program management, cross‑functional leadership, suppliers, customers, and government representatives.
• Experience collaborating with program team members to develop practical solutions to complex problems.
• Strong verbal, written, and presentation skills.
• Proficiency in Microsoft Office Word, Excel, and PowerPoint.
• Previous experience with systems engineering, reliability, and system safety requirements.

• Salary range: USD
  107,500 – 204,500 (good‑faith estimate).
• Medical, dental, vision, life insurance, short‑term and long‑term disability, 401(k) match.
• Flexible spending accounts, flexible work schedules, employee assistance program, employee scholar program, parental leave, paid time off and holidays.
• Annual short‑term and/or long‑term incentive programs (dependent on level and union).

RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other applicable state or federal protected class. RTX provides affirmative action for qualified individuals with a disability and protected veterans in compliance with Section
503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.