Registered NURSE; Ambulatory Care, Oncology Answer Line

REGISTERED NURSE (Ambulatory Care, Oncology Answer Line)

Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally. Our mission is guided by our Strategic Principles and has three critical components: patient care, education and research that together enhance our contribution to society.

• Deliver telehealth nursing care that is culturally and age‑specific to all oncology patients in Michigan Medicine.
• Assist in determining urgency of clinic or infusion visits.
• Assess patient needs and address medical issues related to health concerns.
• Adapt communication style to meet diverse personal, professional, cultural, and socioeconomic backgrounds.
• Utilize electronic protocol database to assess, educate and document health information accurately and expediently.
• Support program needs, including mentoring/orienting new staff, adapting to shifts in technology, workflow and organizational priorities.
• Meet or exceed established quality and productivity standards.
• Collaborate with providers when necessary to provide advice or determine disposition for patients.
• Provide functional supervision to assistive personnel and collaborate with colleagues, other disciplines, and community resources to ensure continuity of care.
• Participate in meetings in person or remotely with active engagement.
• Apply critical thinking, nursing process, problem‑solving, priority setting, and multitasking skills.
• Demonstrate customer service and interpersonal communication, building respectful relationships across units.
• Show accountability, dependability, punctuality and adaptability to changing clinic needs and patient situations.
• Proficiency with typing and electronic health record documentation.
• Manage complex clinical issues using assessment skills, protocols and evidence‑based interventions.
• Show willingness to adapt to different populations (pediatrics, adult medicine) as patient demands evolve.

• Current licensure as a Registered Nurse in the State of Michigan.
• Minimum of five (5) years of oncology RN experience within the last six (6) years.

• Ambulatory care experience with telephone triage/symptom management within the last five (5) years.
• BSN degree.
• OCN certification.
• Ambulatory care float RN experience.

• Hourly range for Registered Nurses: $41.78–$64.81 per hour.
• Evening shift differential: $3.00 per hour.
• Night shift differential: $4.00 per hour.
• Day shift weekend differential: $2.90 per hour.
• Evening shift weekend differential: $5.90 per hour.
• Night shift weekend differential: $6.90 per hour.
• Charge nurse differential: $1.00 per hour.
• Excellent medical, dental and vision coverage.
• 2:1 match on retirement savings with immediate vesting.
• Generous paid time off allowances.
• Robust tuition and certification support programs.
• Large offering of no‑cost CE and professional development opportunities.

• Hours per week: 36 (0.9 FTE).
• Shift: Day/Night rotation including weekends and holidays.
• Location:
  
  North Campus Administrative Complex (NCAC), primarily on site; hybrid options may be available.

This position is covered under the collective bargaining agreement with the Michigan Nurses Association and U‑M Professional Nurse Council.

The University of Michigan is an equal employment opportunity employer.