Registered NURSE; Ambulatory Care Nurse Resource Pool: Medical Specialty

REGISTERED NURSE (Ambulatory Care Nurse Resource Pool: Medical Specialty)

Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally. Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.

Provide nursing care in a variety of Ambulatory Care settings with primary responsibilities in the Internal Medicine Specialty Clinics.

• Assessment of patient needs and assist with medical issues related to health concerns.
• Manage prescription refill requests and secure patient messages.
• Adapts communication style to patients representing diverse personal, professional, cultural, and socio-economic backgrounds.
• Uses excellent listening skills to receive detailed information.
• Utilize electronic protocol database to assess, educate and document all health information in an accurate and expedient fashion.
• Responsive to the needs of a clinic.
• Meets minimum established quality and productivity standards
• Knowledge and appropriate use of internal and external resources.
• Collaborate with providers when necessary in providing advice or determining disposition for patient.
• Provide functional supervision to assistive personnel; collaborate with colleagues, other disciplines, and health care/community services to promote continuity of care.
• Assist with patient flow as necessary and appropriate.
• Work with licensed providers to develop and carry out clinical standards of care for various patient diagnoses.
• Assist in orientation of team members as appropriate, including observation and participation of patient care activities.

** This position could involve travel to various locations to all Michigan Medicine facilities.

• Demonstrated ability of effective interpersonal, verbal, and written communication with internal and external customers.
• Demonstrated adaptability to changing needs and priorities on clinic, department, and institutional goals/objectives.
• Demonstrated ability to prioritize and problem solve effectively and efficiently.
• Demonstrated ability to seek constructive approaches to resolving workplace issues.
• Demonstrated willingness to support and participate in change based on unit, department, and institutional goals and objectives.
• Demonstrated critical thinking skills through use of the nursing process, excellent problem solving skills, and demonstrated ability to set priorities.
• Demonstrated customer service, interpersonal communication skills, and the ability to build respectful relationships within and between units and individuals.
• Demonstrated accountability and dependability including good attendance record with punctuality and completion of work.
• Demonstrated adaptability to changing needs and priorities based on unit, department, and institutional goals/objectives
• Demonstrated knowledge and skills providing patient and family education and coaching related to chronic conditions.
• Proficiency with typing and electronic health record documentation.
• Ability to manage complex clinical issues utilizing assessment skills, protocols, and evidence‑based interventions.
• Current license to practice nursing in the State of Michigan (RN).
• Two (2) years, within the last three (3) years of RN experience caring for the patients in the adult inpatient medical/surgical units, ICU or Ambulatory Care.
• Two (2) years within the last five years as a registered nurse, caring for adults with acute or chronic conditions in an ambulatory care or GI procedural setting.
• Minimum five (5) years of nursing experience working with adult medicine patients.
• Proficiency with MiChart management and documentation in electronic health record, e.g., Epic as indicated by interviews, references, and/or performance evaluation.
• Demonstrate excellent written and verbal communication skills as evidence by resume, annual evaluations, and references.
• NOTE:
  
  Required qualifications must be met by the candidate in order to be…