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Junior IT Support Analyst — Government IT Help Desk
Job in
Annapolis, Anne Arundel County, Maryland, 21403, USA
Listed on 2026-05-24
Listing for:
ASM Research, An Accenture Federal Services Company
Full Time
position Listed on 2026-05-24
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Technical Support
Job Description & How to Apply Below
ASM Research, An Accenture Federal Services Company, is seeking a Junior Customer Service Representative to provide entry-level technical support in a government environment. The role entails performing troubleshooting, managing a personal ticket queue, and adhering to established security practices.
The ideal candidate should hold an Associate's degree in IT or equivalent experience, possess good problem-solving and communication skills, and be able to work efficiently in a high-volume support environment.
The position offers a salary range of $20.83 - $26.25 per hour based on various factors.
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