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Resort Manager​/s

Job in Antalya - Turkey
Other locations: Bodrum, Marmaris
Full Time position (Ref. #0164)
Listed on 2021-02-20
Job specializations:
  • Tourism/Travel
    Tourism Management
  • Management
Job Description & How to Apply Below
Antalya / Bodrum / Marmaris: Resort Managers Required:

REF: 0164

Position's Available: Resort Manager's required in the following resorts:
- Antalya
- Bodrum
- Marmaris

Job Description:
- To oversee the performance and service delivery of our Representatives and our local handling agents in line with the agreed service levels.
- Assisting in the recruitment and training of the reps together with the handling agents, before the start of Summer 2015, and ensure that the agents understand and apply Company policies, procedures and values at all times.
- Carrying out regular visits to resort to undertake service delivery reviews and provide ongoing coaching and development of the representatives.
- You will also ensure that Company branding guidelines are adhered to and that updates are distributed as and when required.

Criteria: To be successful in this role you will have excellent resort team leadership, knowledge of the resort and a track record of outstanding Customer service. You’ll be confident in dealing with difficult situations and taking them to a positive conclusion.

Hours: Full time - 5 and a half days per week.

Salary: 25,000 euros plus for the right candidate (pro rated over the months worked). Approximately 2000.00 Euro per month, to be confirmed at interview stage.

Nationality of staff required: Any - Must speak English fluently.

Length of contract:
- Antalya – 1st week of May to early Nov
- Bodrum - mid April to early Nov
- Dalaman – mid April to early Nov

Accommodation: Not provided. Candidate must have own accommodation.

Work permits: Our preference is for candidates to have full RTW in Turkey however we can apply for a tour operator visa.

Interview Notes: Skype Available.

Further Notes: As this role is managing the holiday reps in resort, previous rep management experience would be preferable.
Applicants also need to have a good understanding of the airport operation from a customer focus point. The resort managers will be also responsible for dealing with any incidents. Customer complaints.
We are not looking for hoteliers, F&B managers, we really need people managers with experience of working for a holiday company.

Registration with Marmaris Recruitment requires a yearly membership payment explained below:

As a candidate, if you wish to fully use our agency services with Marmaris Recruitment you have the option to register with us.  
Registration includes:
- A profile that is viewable by employers when searching our CV bank (Public Profile as opposed to a hidden profile)
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- For the agency to apply for the positions that you are interested in on your behalf, request feedback, follow up applications, arrange interviews and confirm placements
- Help with creating a professional CV

The employers that we work with only recruit staff that are serious about taking on work overseas and we find that our registered members are just that – serious about working overseas.
I​n Turkey and beyond​ we are unable to deduct agency fees from your monthly wages as they are lower than they are in the UK, Europe or America, so we have to work a little differently to agencies inside the EU.  As a candidate, to become fully registered with Marmaris Recruitment to use our agency support services, you need to register with us.  

The cost to register is only:
-   £​39.99 Great British Pounds or the equivalent of your preferred currency,​ per year that you wish to be on our books ​(you can unsubscribe at any time).  This membership includes Mystery Shopper visits.
Position Requirements
High School
Required Language Skills:
  • English - Very good
Contact Information
Contact Name: Marmaris Recruitment
Preferred method of contact: Email with CV via Application Box below.
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