Business Support Assistant - Part Time

Overview

VANRATH are delighted to be assisting our major Public Sector client, a large organisation with the recruitment of a Business Support Assistant to join their team based in Antrim
.

• £15.31 per hour
• 22.5 hours per week
• Opportunity to work across Waste Management, Fleet and Sustainability functions
• Varied role combining customer service, finance and operational support

You'll be joining a large local authority within its Waste and Sustainability function. The department delivers essential frontline services including household collections, recycling operations and environmental initiatives.

• Minimum of 5 GCSEs (A-C) including English and Maths (or equivalent)
  OR 4 years' relevant administrative experience
• At least 2 years' administrative or clerical experience, including minute taking
• Experience in a customer service role with direct contact (phone and face-to-face)
• Strong organisational and time management skills
• Competent in Microsoft Office and Windows systems
• High attention to detail with strong financial accuracy
• Ability to work independently and handle multiple tasks
• Full driving licence (or access to suitable transport)
• Flexibility to work outside normal hours when required

• Act as the first point of contact for waste-related enquiries and complaints
• Handle calls, emails, live chat and social media queries
• Process payments, invoices and daily financial reconciliations
• Maintain and update multiple internal databases and reporting systems
• Support fleet, recycling centre and operational reporting processes
• Liaise with contractors to ensure smooth service delivery
• Provide administrative support to managers and senior leadership
• Assist with statutory data reporting and Freedom of Information requests