Family Care Specialist

Our associates celebrate lives. We celebrate our associates.

Assist the Family Service Counselors with interment verifications, blind checks and memorials.

OB RESPONSIBILITIES

* Builds at-need charts

* Verifies at-need files before sent for verification

* Performs blind checks

* Follows up with memorial renderings, processes and timelines

* Notifies families when flowers are placed

* Sets Arrangement Continuation Appointments

* Designs memorials

* Serves at-need cemetery families that currently own property

* Sets follow-up visits at the at-need arrangement conference

* Logs information for Family Service Counselors

* Meets with funeral home at-need families

MINIMUM REQUIREMENTS

Education

* High School diploma or equivalent

Certification

* Certified in all processes and procedures as it relates to the family service guidebook, interment verification, blind check (I.R.L.A., IOA, etc.)

Experience

* None

Knowledge, Skills & Abilities

* Ability to communicate effectively with associates, contractor personnel and client families

* Ability to work productively with minimal supervision; achieves work objectives in a timely manner

* Ability to resolve routine problems promptly and effectively

* Ability to adapt to change in priorities

Postal Code: 54911

Category (Portal Searching):
Sales

Job Location:

US-WI - Appleton