Kennel Attendant - Grand Canyon South Rim

Kennel Attendant - Grand Canyon South Rim

Live. Work. Explore. as a part of our Lodging team in Grand Canyon National Park!

Grand Canyon National Park Lodges operates 6 hotels, 7 retail shops, and various restaurants and dining facilities in the historic Grand Canyon Village. No matter what your job is, you will be a proud steward of the park and play an essential role in providing warm and friendly hospitality to our guests!

Daily operation of the Kennel Facility.

• Position Type:
  Full-Time, Year-Round
• Pay: $15.55 per hour
• Schedule:
  
  Typical schedule is 40 hours, 5 days/per week (may include weekends, evenings, and holidays)

We are a welcoming community who work hard, share a real passion for the environment, and enjoy crafting memorable experiences for our guests. As part of the Xanterra Travel Collection®, we are the primary authorized concessionaire at the Grand Canyon South Rim, and proud stewards of the park.

• Low-cost employee housing (dormitory-style) and on-site employee meals (cafeteria-style)
• Free on-site laundry facility, free shuttle service, and Wi-Fi (limited bandwidth)
• A fast-paced, exciting work environment with plenty of upward mobility and growth opportunities
• Meet people of all ages from all over the country and world!

• Medical, Dental, Vision
• Paid Time Off and Holidays
• Disability Insurance
• 401k with match
• Life and AD&D Insurance
• Employee Assistance Program
• Wellness Programs
• Learning and Development Programs

• Free Grand Canyon National Park pass
• Rec Center - Fitness Equipment, Computers, and Free Wi Fi
• Paid Day off on your birthday
• Discounted mule rides
• Free Grand Canyon Railway Train Rides
• Retail, Lodging and Travel Discounts
• Planned employee trips and activities
• $350 Referral Bonus Program
• The adventure of a lifetime!

• Achieve consistent customer satisfaction by greeting and assisting guests in a welcoming and attentive manner, with attention to individual needs.
• Register guest animals in a courteous, prompt and efficient manner.
• Admit and release animals according to company policy, denying admittance, when necessary, based on health concerns or expired vaccine records.
• Provide care to kennel occupants such as feeding, walking, cleaning runs.
• Perform tasks as assigned by Kennel Lead.
• Maintain security and cleanliness of kennel facility, inside and out.
• Ability and willingness to cross train with other positions within the Rooms Department as needed (Porters, Housekeeping, Front Desk or Switchboard as business volumes dictate).
• Cooperate with National Park Service (NPS) Law Enforcement in boarding stray animals found by NPS and brought to the kennel in alignment with company policy and procedure.
• Follow Xanterra security policies and procedures in the handling of company and guest information.
• Handle guest accounts properly including recording of charges and collection of payment.
• Maintain bank with accuracy and security. Follow all shift end procedures regarding proper bank balancing and deposits.
• Handle routine guest complaints when possible, elevating more challenging situations to a supervisor.
• Maintain advance reservations for kennel bookings.
• Maintain good relations with the National Park Service and Coconino County Health Services in matters pertaining to inspections, licensing, and rabies control.
• Adhere to all safety, risk management and environmental policies while performing tasks.
• Other duties as assigned.

• Previous kennel experience and/or knowledge of kennel operations.
• Demonstrated ability to interact with a diverse customer base in a professional and courteous manner.
• Cash and credit card receipt handling experience.
• Good verbal communication skills.

Occasionally:
Sit, reach, climb, crawl, squat/kneel, lift/carry up to 100lbs, push/pull up to 100lbs.
Frequently:
Stand, handle, bend, lift/carry up to 20lbs, push/pull up to 40lbs.
Constantly:
Walk.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.