Technical Program Manager

About the Role

Lumbra is building Nebula, an agentic harness that turns days of analytical work into minutes, now live on JWICS and inside the most classified environments across the Intelligence Community and Department of War. We've won the contracts and proven the platform. The hard part is what comes next: delivering it on schedule, inside facilities where the data can't leave the room and you can't pull a fix from the internet.

That's the job. As Technical Program Manager, Delivery & Operations
, you own the path from signed contract to a platform analysts depend on every day. You run the deployments and you build the operational backbone that makes the next one faster than the last. You are the person who turns a hard deadline, a disconnected network, and three engineering teams into a working system at the customer's site, on time, with no surprises.

This role is hands‑on and travel‑forward: roughly 50% of your time on‑site at deployment locations
, currently Florida, Europe, and Hawaii, expanding as our footprint grows. You take ownership like a founder, design systems like an architect, and execute like a product manager.

This role requires an active U.S. security clearance (TS/SCI) and U.S. citizenship.

• Delivery, end to end. You turn a signed period of performance into a sequenced plan and drive it from kickoff to operational acceptance. When a milestone is at risk, you know before anyone else, and you've already moved to fix it.

• Onsite deployments where there's no margin for error. You coordinate air‑gapped delivery with cleared engineers, sequence build‑and‑deploy windows, and make sure every prerequisite is in place before anyone gets on a plane. In a SCIF, a forgotten config file isn't a quick patch, it's a wasted trip across the country or the world. You don't forget.

• The single source of truth across engineering, product, and infrastructure. You hold the whole picture, surface the critical path, and unblock people instead of just reporting on them. You have the technical depth to reason about a Kubernetes rollout, a Temporal workflow, or a data connector without needing it translated.

• The operational backbone. You build the tracking, staffing, and reporting systems that give leadership and customers one honest view of program health, risk, and cadence, replacing heroics with a machine that scales.

• A repeatable playbook. Every deployment teaches you something; you capture it. The second deployment in a region is faster than the first, and the tenth is routine, because you turned hard‑won lessons into runbooks and process instead of letting them live in someone's head.

• The relationship with the customer. You are Lumbra's face to government program offices and end users, building trust with skeptical audiences, managing expectations with candor, and carrying mission reality back to the team, all without moving classified content across boundaries.

• The business mechanics of delivery. You partner with Finance and Legal to keep procurement, budgeting, and contracts from slowing the work, and you track spend and revenue recognition against milestones so delivery and the books stay aligned.

• Force‑multiplying leadership. You anticipate what leadership needs before they ask, prepare the materials, communicate the priorities, and lead internal enablement that sharpens how the whole team builds and ships.

• 7+ years in technical program management, delivery, or product/business operations
  , with direct ownership of complex programs from plan to delivery, ideally at a high‑growth technology company

• A track record of shipping under hard deadlines and real constraints
  . You are measured by what got delivered, not by how clean the board looked

• Proven ability to design systems and processes that let technical teams move with clarity and velocity, and the instinct to build the machine rather than do the work twice

• Technical fluency to engage credibly with engineers on cloud infrastructure, Kubernetes, and deployment pipelines, and to reason independently about dependencies and risk

• Exceptional analytical judgment
  : you dig into the data, reason from first principles, and…