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Dutch Customer service

Job in Athens - Greece
Full Time position
Listed on 2020-08-12
Job specializations:
  • Customer Service/Help Desk
    Bilingual Call Center, Customer Service Rep, Help Desk
Job Description & How to Apply Below
DK Global Recruitment is a multilingual recruitment agency, based in Dublin, Ireland. We specialize in finding European language-speaking jobs for job seekers in many European countries. With years of experience in the multilingual BPO sector. Our fully-trained expert recruiters help and advise job seekers throughout the recruitment process, and always treat the candidate as a high priority.
Our clients are highly-reputed companies with constant growth in the international market and we are pleased to find good employees for them. Thus, you should not hesitate to contact us regarding any kind of queries you have, related to jobs and career advice.

Responsibilities

• Manage large amounts of incoming calls
• Identify and assess customers’ needs to achieve satisfaction
• Build sustainable relationships of trust through open and interactive communication
• Provide accurate, valid and complete information by using the right methods/tools
• Meet personal/customer service team targets and call handling quotas
• Keep records of customer interactions, process customer accounts and file documents
• Follow communication procedures, guidelines and policies
Position Requirements
High School
• Proven customer support experience or experience as a client service representative
• Fluency in Dutchand good English
• Candidate must hold European nationality or Residence permit for Greece
• Good MS Office skills
• Strong phone contact handling skills and active listening
• Customer orientation and ability to adapt/respond to different types of characters
• Excellent communication and presentation skills
• Ability to multi-task, prioritize, and manage time effectively
Required Language Skills:
  • Dutch - Very good
  • English - Very good
Additional Information / Benefits
• Relocation package
• Competitive remuneration package
• A challenging working environment
• Monthly performance bonus

Why use Recruitment Agency
• You are given extra support in preparing for interviews
• You have a contact person who gives you all the details of the job
• You can ask for your application feedback anytime via email or phone
• You don’t have to face the situation where company do not reply to you for days.
• All our services to job seekers are free of charge. We also offer bonus scheme to candidates.

Note: Applying to this job advertisement would be considered as GDPR consent given to DK Global Recruitment. We may share your profile details directly with the hiring company for the initial screening of your profile suitability and duplicate check.
Contact Information
Contact Name: DK Global Recruitment
Preferred method of contact: Email with CV via Application Box below.
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