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German Customer care

Job in Athens - Greece
Other locations:
Athens
Full Time position
Listed on 2021-04-06
Job specializations:
  • Customer Service/Help Desk
    Bilingual Call Center, Call Center, Customer Service Rep
  • Language/Bilingual
    German Speaking
Job Description & How to Apply Below
Position:  German Customer care jobs in Athens
Location w candidate has to relocate : Athens, Greece

**Send your updated English CV to (Please contact us using the "Apply for this Job Posting" box below) or add me in your Skype contact list: mariana.dkglobal for immediate consideration**
* Only candidates who speak German language fluently will be contacted *



WHO WE ARE :

DK Global Recruitment is a multilingual recruitment agency, based in Dublin, Ireland. We are specialized in finding European language-speaking jobs for job seekers in numerous European countries. We are experienced in the multilingual BPO sector, and our fully-trained expert recruiters help and advise job seekers throughout the entire recruitment process . Our candidates are always treated with great attention and with high priority and our services are free of charge.
For our client, a well-known multinational technology company , we are looking for a German Speaker.



JOB RESPONSABILITIES

The scope of this position is really straightforward:

Serve as the first point of contact for customers seeking assistance over the phone or  ( only inbound calls & no sales involved )
Interact with other departments to resolve more complex cases;
Provide a step-by-step guidance to customers;
Working together with team coaches and trainers to constantly keep your knowledge up-to-date


JOB REQUIREMENTS

German at a (near) native level and English at good level
Availability to relocate to Athens , Greece
A keen interest in computers and technology products
Availability to work full-time and in shifts if needed
Excellent communication skills and active listening
Time management skills;
An EU passport;
*Experience in a Customer Service environment is a plus *




BENEFITS

Excellent salary and benefits package
14 salaries per year + paid overtime;
Benefits: full health insurance, sport activities, and food vouchers
Team buildings activities and holiday parties;
Great work environment
Certified Trainings
Career prospects.
Position Requirements
High School, Less than 1 Year work experience
REQUIRED COMPETENCIES:

Customer Focus
Communication
Organising
Relationship building
Problem solving
Adapting to change, flexibility
Accountability and reliability
Required Language Skills:
  • German - Very good
Additional Information / Benefits
Successful candidates will be offered:paid flight tickets, a taxi from the airport, 2 weeks hotel accommodation (bed and breakfast) + assistance in finding a place of residence.
Contact Information
Contact Name: Dk Global Recruitment
Contact Phone: +353830395666
Preferred method of contact: Email with CV via Application Box below.
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