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German CSR​/Joining

Job in Athens - Greece
Full Time position
Listed on 2019-05-02
Job specializations:
  • Customer Service
    Bilingual Call Center, Call Center, Customer Service Rep
  • IT/Tech
    IT Graduate
Job Description & How to Apply Below
Position:  German CSR - Joining Bonus offered
How about being the single point of contact  for your client? Whether is phone, chat or , your support is highly valued and appreciated! You will learn how to work in an international environment, interacting with colleagues and clients all over the globe.
How can YOU make a difference? Understand your customer’s needs and exceed its expectations with a friendly and can-do attitude.

Responsibilities:
•    Handle inquiries from customers through phone, , and chat;
•    Cope with difficult situations, and find timely solutions;
•    Interact with other departments to resolve more complex cases;
•    Provide a step-by-step guidance to customers;
•    Follow the established company procedures;
Position Requirements
High School,   Less than 1 Year work experience
Main Requirements:
•    Fluent level of   Dutch or German  (native, or near native) and advanced English - both verbal and written;
•    Strong interest in modern technologies, and advanced computer skills;
•    Experience in using mobile devices and apps;
•    Excellent communication skills and active listening;
•    Analytical thinking;
•    Time management skills;
•    An EU passport;
Required Language Skills:
  • German - Very good
Additional Information / Benefits
Benefits:

•    Excellent base salary;
•    Monthly bonuses based on personal results;
•    14 salaries per year + paid overtime;
•    Many social benefits: full health insurance, sport activities, and food vouchers are provided;
•    Professional, paid, trainings;
•    Many team activities, like team buildings and holiday parties;
•    A great chance to develop your career;
•    A great chance to work abroad and meet a new culture;

Successful candidates will be offered: paid flight tickets, a taxi from the airport, 2 weeks hotel accommodation (bed and breakfast), assistance in finding a place of residence;

Who we are:
DK Global Recruitment is a multilingual recruitment agency, based in Dublin, Ireland. We are specialized in finding European language-speaking jobs for job seekers in numerous European countries. We are experienced in the multilingual BPO sector, and our fully-trained expert recruiters help and advise job seekers throughout the entire recruitment process. Our candidates are always treated with great attention and with high priority.  

Why use our services:
•    You receive extra support in preparing for interviews;
•    You have a contact person who gives you all job-related details;
•    You do not have to face a situation w a company does not reply to you for days;
•    You can ask any time for feedback on your application via  or phone;
•    All of our services to job seekers are free of charge. In addition, we offer bonus schemes to candidates;
Contact Information
Contact Name: Dk Global Recruitment
Preferred method of contact: Email with CV via Application Box below.
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