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ITALIAN CS

Job in Athens - Greece
Full Time position (Ref. #MCD 5544R)
Listed on 2020-10-21
Job specializations:
  • Customer Service/Help Desk
    Customer Service Rep, Call Center Support, International Support, Technical Support
Job Description & How to Apply Below
Position:  ITALIAN CS roles – Christmas Bonus & Relocation support
Only English CVs will be shortlisted for this job

 For immediate consideration, please send your CV in English at (Please contact us using the "Apply for this Job Posting" box below) and you will be contacted shortly. **



How about being the single point of contact for your client? Whether is phone, chat or e-mail, your support is highly valued and appreciated! You will learn how to work in an international environment, interacting with colleagues and clients all over the globe. How can YOU make a difference? Understand your customer’s needs and exceed its expectations with a friendly and can-do attitude.

 Responsibilities

Serving as the first point of contact for Italian customers
Representing the company, remaining friendly and helpful with every person
Resolving issues with the products over the phone or emails (not too technical questions)
Keeping customer data up to date
Coordinate incident resolutions with Level 2 and Level 3 staff


Requirements

Fluent Italian + good English (no certifications needed)
Fluent in English
High school degree
Willing to relocate to Athens, Greece


 Competencies

Accurate, communicative skills, conversational capabilities, customer oriented, empathic, monitoring, planning and organizing, pro-active, problem solving, responsible, self-reliant, stress-resistant and team player.
Position Requirements
High School
Customer Service, Typing, Microsoft Office, Windows, Accounting Software, Reporting, Italian, English
Required Language Skills:
  • Italian - Very good
  • English - Good
Additional Information / Benefits
Relocation package for the candidate coming from abroad

Flight ticket booked by the company
2 weeks of free accommodation at a company hotel (breakfast included)
Taxi transfer from the airport
Support in finding an apartment to rent


Benefits

Excellent Basic Salary
Flight ticket provided to Athens
Taxi pickup service from the airport
2 weeks of free hotel accommodation (breakfast included)
Free Greek language courses
Monthly performance bonus
175%-day salary if work on Sunday or Greek holidays
Overtime paid
2 extra full salaries paid per year (pro-rata)
Training provided (paid)
International working environment
On-site canteen (discounts for employees)
Welcome event


 Why use Recruitment Agency: You are given extra support in preparing for interviews* You have a contact person who gives you all the details of the job* You can ask for your application feedback anytime via email or phone* You don't have to face the situation where company do not reply to you for days.* All our services for job seekers are free of charge. We also offer a bonus scheme to candidates.

 Note: Applying to this job advertisement would be considered as GDPR consent given to DK Global Recruitment. We may share your profile details directly with the hiring company for the initial screening of your profile suitability and duplicate check.
Contact Information
Contact Name: DK Global Recruitment Ltd.
Preferred method of contact: Email with CV via Application Box below.
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