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German Speaking Customer Care Representative

Job in Athens - Greece
Posted by Just Europe Jobs
Full Time position
Listed on 2018-07-16
Salary 17000 EUR Yearly
Job specializations:
  • Sales
    IT Sales, Online Sales, Sales Representative
  • IT/Tech
    IT Consulting
Job Description & How to Apply Below
Position:  GERMAN SPEAKING CUSTOMER CARE REPRESENTATIVE (ATHENS)
Are you passionate about the Tourism sector?  Are you fluent in German? Is helping others to find the best solution, something that excides you?
In the tourism sector, you will work in different areas, where you candesign travel routes with customers, arrange and manage reservations, give advice concerning an accommodation, car or flight booking, all this whileworking for some of the most well-known companies in the business

Your Mission

• Answer to customer requests, in a simple way keeping your smile, ensuring their satisfaction through a unique customer experience
• Reservations management (manage, cancel or create new reservations)
• Advise customers about extra services
• Establish contact with customers by incoming calls and emails, managing claims and queries, and providing advice and information
• Provide support to the Loyalty Points’ online platform
• Manage Royalty Points accounts
Position Requirements
High School,   Less than 1 Year work experience
Your Profile

• You are native or fluent (level C2) in German
• You have good knowledge (Level B2) in English
• You have excellent communication skills
• You are recognized for your attention to detail and dynamics
• You enjoy challenges and you currently looking to join an exciting high growth company
Required Language Skills:
  • German - Very good
  • English - Good
Additional Information / Benefits
Offer:

• Long term working contract
• Initial and continued training
• Attractive basic salary + monthly bonus
• Transportation allowance
• Private Health Insurance (after 6 months of contract)
• Multicultural environment
• Stable work and career development
• Reimbursement of flight ticket, for candidates relocating from abroad
• Accommodation provided during the first month of work, for candidates relocating from abroad
Extra profits as side benefits
Contact Information
Contact Name: Just Europe Jobs
Preferred method of contact: Email with CV via Application Box below.
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